Palazzo Colonnades

Location

Location suited us

Could have been cleaner (AC vent which caused dust in door frames) but generally OK.

So close to tram

The staff were genuinely lovely - friendly, helpful, and a highlight of the stay. The location was also convenient, being right in front of a tram stop, which made getting around very easy.

Unfortunately, it didn’t quite meet expectations. The overall condition of the room felt quite rundown, with noticeable cleanliness issues. The walls appeared dirty with marks all over them and there was even a piece of chewing gum stuck in the corner of a wall in the bathroom shower area, which was pretty off-putting.

Loved that the tram is out the door, pool and spa were awesome to use.

Alot of light still came through curtains at night and a little noisy at times with car traffic, on the 10th floor.

Great room with a great view over the river. Good location just on the outskirts of the busy part of town and a 10 minute walk to the beach. Tram stop right outside, direct route to Brisbane Nice swimming pool too

Nothing to dislike

Location

Furniture was very old you can find better in dumpster

Great location, tram stop out the front to go up and down the line to Southport or broad beach. pool area clean. Car parking and access to the building well protected by excellent security.

Apartment 601 needs a deep cleaning; we washed the Quilt and mattress/pillows protectors on the bed it was so very stained and dirty after a very hot intensive wash it become white again lucky the apartment had a great washer/dryer; I was annoyed that housekeeping doesn't pay attention to this. There was no housekeeping service during our 8 nights' stay we had to wash the towels and sheets to keep us going. The saucepans and fry pans are rusty. inside and outside of kitchen and wardrobes cupboards needed cleaning. Dishes had to be rewashed before using, the complex is very limited in the startup pack of essential items soaps shampoos dishwashing tablets toilet paper etc. be prepared to purchase some. Under the sofa was some soy sauce packets left by previous occupants lots of dirt and grime under cushions and under the bed and furniture. The apartment windows and sliding door glass dirty with caked on grime. Under the bathroom vanity was dirty including the walls with fingerprints and marks, The main hallway each day had a terrible scented product sprayed it was a terrible air freshener smell that really hung around. Light switches and tv remote dirty. We purchased cleaning products and cleaned it to make it have that less ick feeling. I have worked in housekeeping myself for 16 years and haven't seen a place with such limited cleaning taken place. It's a real shame. Cleaners need to be given more time or training to do deeper cleans on these apartments I would hate to see the state of the rest of them.

A whole apartment for myself with laundry in the bathroom, there’s a gym and swimming pool.

It wasn’t the cleanest, I had to rewash the dishes as some still had traces of food. There were frozen food in the freezer and clothes left behind by the previous travellers. We had to pay for extra toilet paper…