Padma Resort Legian

I had a lagoon room which was sensational

Everything was super. Can’t fault it

Amazing resort

N/A

Stunning gardens and extremely well maintained in all areas.

It would both difficult and unfair to offer any criticism of this excellent hotel

Excellent location , close to beach & shopping I’ve been to both the Padma Legian & Padma Ubud Excellent food , the breakfast is exceptional, so much to choose from including diary free options Restaurants are great , everything from Japanese , buffet themed evenings & by the pool food The Padma Spa offers the best warm stone massage I’ve ever had ( wonderful masseuse named Kris ) The gardens, scenery & rooms are beautifully maintained Huge King bed , lovely linen and pillows. Housekeeping did a fabulous efficient & discreet cleaning. We were greeted with smiles from all the staff Love this resort

Only thing would be the offer for upgrading my room wasn’t given & I’d have done this.

Padma Resort Legian バリ島にはこれまで10回以上訪れていますが、ここは私にとってただのホテルではなく、“帰る場所”です。 チェックインの瞬間、日本語対応スタッフのTedyさん、Istiさん、Sumeiさん、そしてラウンジスタッフの皆さんが「お帰りなさい」と迎えてくださるその一言で、一気に心がほどけて、ここに戻ってきたんだと実感します。 母子2人での滞在でも不安は一切なく、いつも温かく見守っていただき、まるで家族のように安心して過ごすことができました。ファミリーにも本当におすすめできるホテルです。 美しく整えられたガーデン、清潔で心地よい空間、美味しいお食事。どれも素晴らしいですが、このホテルの一番の魅力は間違いなく“人”だと思います。 長年通っていますが、変わらない優しさと心遣いに、毎回心を動かされています。 いつも温かく迎えてくださり、本当にありがとうございます。 また「ただいま」と言える日を、心から楽しみにしています。

Everything’s beautiful, the staff was super helpful and nice, esp Mbak Risma, Bli Uci and their team. It was a good pleasure to stay here ✨

The location of Padma was one of the reasons I booked here to take my 4 Granddaughters aged 9,11,16 &21 as it’s closed to the beach and shopping area. On arrival at Padma we were greeted by lovely staff but when I actually went to book in it all when rapidly down hill then. We flew from Melbourne leaving at 9am, after being told by Garuda our flight was at 5.30am, but whilst on route the airport it changed to 9am. Anyway I digress. We finally get to the check-in counter to be told that there were no two rooms with connection in doors that I requested from my Travel Agent. Not only that but for some reason they had the rooms booked in my 16 and 21 year olds names!! Then to be told there was no two rooms with a connecting door available and that I should ring my TA that it was their fault. Because they inform Expedia what is needed by the travellers. When hearing this I absolutely refused them that I would ring my TA and insisted that I want the situation rectified as I’d paid a very large sum of money for 5 of us to stay from 30 March until 9 April. The man at the desk kept on insisting it was my TA who made the mistake. Who by the way I’ve been using for close to 20 years and in that time hasn’t made one mistake with my travel bookings. He kept apologising that nothing could be done. I wanted my 3 Granddaughters aged 9,11 & 21 in one room as they are sisters and my 16yr old one and myself in another room via a connecting door. He kept saying sorry we haven’t got any, but we have two rooms on separate floors. Well I then saw red and lost my patience insisting on seeing the manager. He came out and was explained by his employee what was going on. Well we went through the whole situation again, this time with me threatening to insist on asking for. refund and myself and the girls going elsewhere. Meanwhile the girls had been very good even though they had been getting restless after about 45 minutes at this stage. They finally found 2 rooms with a connecting door but the only problem was they had. King size bed in one room and 2 singles in the other in which they could put another slightly smaller single bed into. I was hot tired and over everything that I just relented and said yes. The only thing they wouldn’t do was changed the names on the reservations to my name as my TA made the mistake on the original booking to my 16 year old name. So I said well if that’s the case maybe I’ll let her pay the bills at the end because she has no job as she still in school so let’s see what happens. The manager just looked blank. I was over all this and for my families sake I just accepted it and we were shown or rooms. The staff were pleasant enough all over the resort which was nice. The breakfasts were very nice each morning. There was once young guy who asked us if we would give him a review on his performance etc. But because we were out and about all day and got back to our room it took use 3 or four days to do it. Well he was very pleasant getting our coffees and kept asking each day had we done his reviews? We kept explaining why and he said that’s ok same again for the next couple of days. It did become a bit annoying as we just wanted to enjoy a nice family breakfast. The last time he came to us and asked again we politely said yes we had done it the night before. So he said thank you and we never saw him again. Which was a bit cheeky of him, but I guess we understood. In summary I wouldn’t stay here again because of it being horrible overpriced.

My stay here was made so comfortable.Nova from the club room, he was sensational. He may check in and ease and on my second last day insured I got the extras that were included in my room/returning customer. Any problems I had were fixed with ease even though my housecleaning kept talking to me in Bahasa, Google translate works a treat.