Swiss-Belhotel Papua

Staff are outstanding and attentive. I got a nice harbor view room but as I learned once it rained the carpet got wet and that’s when I noticed just how bad it is and has been. MOLD is now a concern. No effort to fix the issue. To their credit, they offered to move me to a suite w city view and charge me the difference in cost. I looked at the room on a higher floor and the air conditioning could not cool the room so I skipped taking the room. Had to put down towels soaked in bleach to mitigate any prospects of moldy carpet. Now the equally worse part. They love their music very loud The restaurant is one floor below and when there’s an event the singer has to sing extremely loud. They’ve lost sight of the fact this is a hotel where people sleep, especially international travelers on different time zones. They put speakers facing outside as though it’s a concert venue. The restaurant’s menu is advisory only. Many items are routinely unavailable but I suspect that may be a supply chain issue or fluctuates based on occupancy. Something I can adjust to and the breakfast buffet is generally good. Just not the egg/omelet station is unsanitary. They leave the scrambled eggs unattended and exposed to flys. A little gross. They’re trying but a little deficient in the areas noted above. I do however once again need to compliment the staff. They’re trying hard and they strive and achieve very good service. Colleagues who stayed in other rooms had very good experiences so it is not all as bad as mine.

Nice place and view hotel at Jayapura. Sea View is one of good spot for relax. Clean room, cool with good animities. Clean bedding, everythings is good.

Location on the sea was fantastic-getting a balcony with the room was a great idea. Staff also very kind and friendly.

The breakfast was pretty poor. Options not great and food wasn’t to a high standard Also I got a massage and the staff were all lovely but it wasn’t the best by any means I’ve had in Indonesia. For the price of the hotel stay and massage - both were quite high for what you got

The best hotel to stay in Jayapura Staffs were amazingly kind & helpful. I was able to check in early without getting charged. The room is spacious & well manicured. View is amazing as it’s overlooking Jayapura bay. Possibly, the only hotel with the best view

This hotel is fantastic! The rooms are spacious, clean, and well-maintained. The staff are incredibly friendly and helpful, always ready to assist with any request. The location is also great, with easy access to local attractions and transportation. I highly recommend this hotel for a comfortable and enjoyable stay

The experience of staying at swiss belhotel jayapura, very satisfying because the service is good, the room is clean, the room is tight, the bathroom is also always clean

staf is so helpful and give a good experience for 10 days in this hotel the dinner is delicious and have various menu for 10 days

This hotel havingggggggg a yummy fruit pie. So you can stay at this hotel and enjoy it. And also Swissbell hotel Jayapura have a best view, because it located near Jayapura Sea and port of Jayapurq. I think you guys if come to Jayapura you must stay at this hotel