The White Buffalo Club

Location,amenities

Front desk communication breakfast items being stocked

Bed was comfortable

The front desk staff was very kind and helpful.

Hard to find parking. Parking garage was very small. There were no washcloths in the room and had to ask the front desk for them. The carpeting in the room was ripped and part of the blind fell off when opening. The breakfast was very minimal and no place to sit down to eat. I would not stay here again.

I’m sorry but that was the worst hotel stay we’ve ever experienced. Not only were amenities they listed online as open (restaurant and bar) closed, but when we asked the staff if they could recommend somewhere she barely glanced up from her scrolling with a leg propped up on the desk no less to tell us she couldn’t think of anywhere that was open. There was a lot open and it would’ve helped to get some pointers considering amenities we booked for weren’t available. Front staff on their phones remained a theme, though we did encounter better staff through our stay. The first two mornings the alleyway next to our room had trucks unloading at 6am with one driver dragging his metal ramp down the alleyway to the next hotel. Finally the beds are rock hard and the pillows much the same. Not a deal breaker if the other issues above were addressed. Also we asked twice to speak to management. Day one we were told”he” would be in the next day and approximate hours we could see him. The next we gave our number because we never saw “him”. And we were never called. Sorry but for similar pricing there’s much better in town. Good news is despite the terrible lodging and lack of response from staff we loved Jackson. So mini honeymoon not completely ruined.