Residence Inn by Marriott Springfield Old Keene Mill

Location

The rooms were too small for a familly

Room was clean. Hotel was as well.

Vagrants roaming the parking lot. Noisy, I was put on the side across from a club and the bass thumped all night till 1a. The breakfast was not good at all overall I’d give it a 3 They should switch out the waffles and have the auto pancake makes. And the dining/breakfast space was small and cramped. Didn’t enjoy my stay at all checked out early, skipped breakfast and hauled tail outta there.

Staff, location, free breakfast, fitness center, and laundry. Can receive mail.

No wall between bedroom and living area and prefer 2 TVs for 3 person rooms. No built in USB chargers.

I enjoyed the breakfasts and the kind staff.

The heating system was difficult to understand; there were times it was too hot and at times too cold. There was one time I had to switch rooms because during the night, the heater did not work, and I literally froze in my room. The manager was understanding, and she found another room for me to switch to for the following nights.