Eastend Munnar

The locality was good and the asthetics were on point

Food was very bad. Infact pathetic

The only good thing about this hotel is the location. The location was perfect however our stay was not great! The fan in the room was wobbly and shaking really bad even on speed 1 with a loud noise. When we shared our concern with the staff he came and he checked for himself and he giggled when we said that we are scared the fan will fall on us while sleeping. He said he will come back and never did, we never got a new room or didn’t even come back to fix the fan. The shower before we used it it was super slippery, looks like they never cleaned the previous oils that could have come from people getting massages done and it was slippery. There was also no floor Matt for after shower use which made the floors more slippery after being wet. The breakfast was good at this place however the service was extremely slow during breakfast.

Staff was not friendly,did not co-operate,front desk manager was very rude n dry in behaviour

Good

Good