Studio Inn & Suites at Promenade Downey

Location, room size

Check-in was a little slow.

good location, but housekeepers were not doing their jobs cleaning the room and throwing thrash, the price did not go with the poor room service.

very poor housekeeper cleaning service, problems with checking in and front desk took a long time resolving an easy issue/problem. Homeless people roaming the area and hotel parking early morning and late evening time. Some residents are shouting loudly and next room's occupants voices can be easily heard invading your private space.

Affordable

We were able to check in pretty late, which we appreciated. However, around 3:00 in the morning a large group of people arrived and were extremely loud. They were allowed to continue making noise until about 5:00 AM, which made it impossible for us to sleep. There didn’t seem to be any effort to control the noise or enforce quiet hours. To make matters worse, I was bitten on my ear by something during the night and woke up with my ear swollen, which was very concerning. The bedding was also uncomfortable only a thin blanket and one sheet were provided, which wasn’t enough. Overall, while the late check-in was convenient, the lack of noise control, comfort, and cleanliness made our stay very unpleasant. I wouldn’t stay here again.