Great Wolf Lodge Illinois

Kids enjoyed everything and amenities.

Wasnt ready at 4

It was great. The hotel was clean

Amazing stay

It was so fun. The beds are like a bad joke. They are incredibly bad! But otherwise the place is perfect for a get away with little kids. Our room has a kids room in IT and or daughters were in heaven. We were particularly helped by: Asher H., Avery, Brendan and Omar. Such lovely staff. The biggest demerit is they started charging for parking when there’s no other way to get there. It’s such a clear cash grab when it’s already a kiddie casino.

Water park

Likes: 1) The property is easy to locate, and the facility is clean. 2) I like the fact that the waterpark can be used all day on the day of a stay check-in, and the day of check-out. 3) The stores for merchandise have a good selection and easy check-out. 4) I love the large number of carts at the front entrance for luggage movement. Dislikes: 1) The front desk staff would niot let me check in under my wife's reservation, even though I made the reservation with my Expedia account and used my credit card to hold the reservation. Married couples should be able to check in with either person. 2) The fountain drink system at the food areas in the water park is ridiculous, and should be abandoned. The cup scanners were not all functioning, and even when they did, the drink spouts were not all working. When we tried to switch to a different drink, it would not allow us to do that, or to re-scan the cup. If losses on fountain drinks are such an issue, which I doubt, the drink prices could be raised a little to compensate for that, or all of the drinks could be poured in the back by staff, but the current system is clumsy for large groups, does not function well and is overall poor. I have not seen that system anywhere else, and that is likely for a good reason. 3) The elevators are slow, and there are not enough for such a large place.

Very nice water park and lots of activities

all good

The only think I didn't like is that they took 100 dollars for deposit.