The Elanza Hotel

The hotel staff are really nice and we enjoyed our stay. They tried their best to meet all our needs.

Lovely clean hotel. Great selection for breakfast every morning and lovely food. Staff were extremely friendly and welcoming from the porters greeting us on arrival, the staff on reception to the staff in the restaurant! Everyone of them were polite and always smiling especially Manesh in the restaurant. The beds were extremely comfortable! Would definitely recommend this hotel and will gladly return!

I enjoyed my nice room, the helpful staff, room service, and the food selections for both morning and evening meals in the restaurant. One issue I had was with the front desk staff not following through on my request to speak with a manager about a problem that took place while I was in the restaurant early one morning and a group of men (not hotel guests) started fighting. As the only other guest in the restaurant at the time, i quickly left my table, alerted the front desk, and went back up to my room. As the morning progressed, i had to make several trips to front desk to finally speak to a manager to make sure he knew what happened. As i shared with him about the incident in the restaurant: security should have been alerted much more quickly, the rowdy group dismissed from the restaurant, and the comfort of paying hotel guests taken into consideration. Other than saying, “Sorry, sir,” he did nothing to make amends for the incident. I hope he clarified with his staff what to do differently next time, should this happen again. The lack of a manager on duty before 10:30am may need to be reconsidered

Great hotel, nice comfortable rooms, awesome breakfast and very pleasing staff!

I stayed here for 10 nights for business. The stay overall was very pleasant but the hotel is slightly dated and doesn’t feel particularly 4 star. Good things about the hotel: staff friendly with good service, shower was great with rain shower head, complimentary bottled water and complimentary breakfast. Not so good things: I wasn’t able to check in early meaning I had to sit in the lobby for 3+ hours after an overnight flight, some of the bedroom switches were connected incorrectly, e.g., the switch for ‘make my room’ actually turned the ‘laundry collection’ on. The room was on the 4th floor with quite a noisy generator above. Lastly, the bed itself wasn’t very comfortable.

It was good as always, it was my 7th stay in this hotel, it has be good

Had a very pleasant 5 days stay in this very accommodating hotel. Daily buffet breakfast filled our stomachs to last the whole day. It's close proximity to local shopping and some sightseeing places certainly was a plus point. We would definitely come back for more wonderful experiences.

rooms are very very neat and clean..slightly improve in food items in varities must little more to be added just 2 persentage .... all others are simply super.....

Really nice staff ! The restaurant serves some very good food and the rooms are quite comfortable.

All frustrating experience only, starting from room allocation till checkout. You Expedia should ensure some kind of quality check before accepting a hotel into your list.