Naeba Prince Hotel

We booked a 2 night stay to the hotel, but the trouble started before we arrived. I tried to book the shuttle from Echigo Yuzawa station using the online portal, but kept getting rejected. When I wrote to the hotel however, I was told to "try a different method", rather than being assisted with the shuttle booking. Horrendous. Thank goodness there was space on the shuttle, and we were allowed on board sans booking (because there are no taxis at the East Wing of Echigo Yuzawa...) The rooms themselves are Japanese-small, which makes little sense considering the luggage one will have to bring for a ski trip. They're also a bit dated. The restaurants are also nothing to shout about, though Cafe Edelweiss and Restaurant Azalea turned out ok albeit a bit confusing to navigate. The experience was uplifted because there was some snow fun to be had, but there's not much to commend about the hotel sadly.

Overall is ok for us, staff is very helpful and polite. It’s only when we went there,the hotel was going to close and was prepararing for the next season. The restaurant good choice are very limited and the bed linen was not very comfortable and room wasn’t very clean when we stayed there.

i tried searching the reviews of this hotel before i go and turning out that the reviews are mixed. So i was there by myself to experience. The staffs of this hotel are friendly and helpful. The check-in process is at peace. The staffs at ski rental shop building 2 are very helpful. I booked the room at building 2 which i have read that it is the newest. it turned out that not very new. The hotel is 60-70 years old but still well-maintained. The carpet is stained but still clean and it has everything you need. The room is bigger than Japanese standard but very warm. We need to open the window since air-con is not working or else my son couldnot sleep. The hotel is really big and if you want to come for ski/snow board/sledge, i think you will be happy. The pizza and chicken nugget at the hotel outlet is really good, we like it a lot though the price is not that cheap but still affordable.

I understand it is a resort but the food was ok but not great. Staff and facility was excellent.

Everything is okay except the mattress. 😰

View was spectacular, the rest are dated and 3rd world ratings. Stay for yourself to experience.

This is a huge resort with many rooms but aging. It was crowded and a little dirty int he common areas (because of the crowd, probably). Dining choices are underpar and expensive. There are a few restaurants 10-20 minutes walk from the hotel that are better.

Great overall, but can be confusing because it is very spread out.

Na

Nice place but