Budget Inn - Troy

They called several times asking days prior as to if I still was keeping my reservation. They told me on the phone a day before that earliest check in was 9am which latest was 2pm but typically guests can arrive at 9am. We got there at 11am and my room still wasn’t ready, which was a real bummer. The shower only had cold water, hole in bathroom door, toilet very low to ground, outdated furniture that the beds were HARD and if you sit on them just right…. It sounds like metal crashing. For the price: decent. The hotel all in all? 2/10. Did see a bug in my bed and in the shower!

I got a call when I was about an hour away asking if I was still coming. I said yes, nothing else was said. Then when I get there to check in I’m informed that there is a problem with our room and they need to fix it. My question is WHY was this not told to me on the phone!?!?!? Then there is no hot water for showers and the toilet wouldn’t flush and then the drain in the bathroom sink took about 5-10 min to drain every time. Not to mention the beds are hard as a rock. I was not happy with my stay here.

Incredible customer service.

Simple basic clean room (108) at a nice price. Microwave and mini fridge, TV, cold A/C, bed frame is metal but was alright for sleeping. Bathroom has heated lamp available. No soda machine. Restaurant is nice!!!

Clean and safe are not words I’d use to describe this location. However! It was the most economical motel in the area

Everything was fine

Bed bugs and cockroaches I did not stay at this hotel.

My first room had no soap and no extra TP. The sink drain had been leaking and the carpet was soaked. There was an eye-level hole in the wall by the door which had been obviously jimmied in the past. The nice guy at the counter promptly offered me an upgrade at no cost but the non-smoking sign had been covered with a sticker that said “Monkey’s Smokehouse” and was unbearable. The nice guy at the counter said he only had one other room open but that he hadn’t offered it because the previous occupant had been cooking and it smelled of food. He took me to it and it was definitely intense but preferable to a wet floor or a smokehouse so that is where I stayed. It had soap and TP and other than the refrigerator being leveled by a cardboard box, seemed to be in good condition. It’s hard to be mean to a place where the tenants seem to be the main issue and not the management.

Nice room shower pressure was not good and pillows were a bit thin was a bit loud during the night tv didn’t work

Nice quiet motel, clean, well kept, needs better in room lighting, (more), a coffee maker would have been nice.