Marriott Bloomington Normal Hotel and Conference Center

This hotel was beautiful!

I have stayed at this property several times before. Nowadays, there is no daily maid service. Understandable. However, that means you have to request towels when needed. I did not get that request honored. Also, there was no dresser to store clothes. I don't like living out of a bag or suitcase. The hotel and room were clean and comfortable.

Nice property. Room was clean. Only issue I had was at check-in. They couldn't find my reservation and in the end was told that their system was older and sometimes had trouble with reservations made through outside sources (Expedia in my case). The staff was helpful in rectifying the situation, only after my insistence that they fix the issue, not me.

Stayed 1 night. Room was clean and comfortable but the shampoo and body wash were empty in the shower and didn’t discover that until in the shower so a little aggravating on top of no hair dryer in the room which was also inconvenient to discover. Did report to the front desk, they apologized and said they were short hair dryers for every room but they were on order.

Average stay - not work the extra money. We were disappointed in the lack of service. When we reached our room, there were no towels or washcloths. After 2 calls to the front desk and chasing housekeeping down the hall, we finally got some towels. The soap and conditioner were ripped from the wall in the shower, leaving us to stare at two black empty strips of tape. No free parking and no complimentary breakfast or coffee made the experience more disappointing.

Convenient and close to the University! Staff at the desk very friendly and helpful!

Great stay

Hotel is great, service was tired and unfriendly

We came in for an event. We were able to check in early to freshen up and drop off luggage. The check in was seamless and the hotel was fairly new. It was in great shape, and extremely clean. Would definitely recommend.

Newly remodeled and updated. Have stayed here many times.