El Lago Waters Motel

Pictures promoting property are 10years old. They are housing homeless and people on parole. The reviews are true do not waste one dollar on this venue. Needs a huge shake up and Wotif should not be promoting such a property. There is no kids pool, games room locked, smashed windows at reception, vending machines empty, tv in room no channels. What they advertise is not provided.

The accommodation was just ok. Overnight stay. Older facility, rooms need a lots of work & TLC. The check in experience was extremely poor. No one at Reception & there was a few customers waiting to check in. After waiting for a while & a few phone calls that got no answer. A resident came & told us to hell loud as the person would be at the back of the office & yes there he was (maybe sleeping) no apologies given. The surrounding area has deteriorated in the last few years. The area was not inviting but the views of the lake across the road are beautiful. Such a shame, so much potential.

Very friendly and helpful staff and owner.

Really dirty room and really run down. There was no light in the bathroom .The cold water in shower didn't work, reported it, first manager ignored it, after several complaints it was barely repaired, we missed our dinner reservation. There was a kettle but no crockery or cutlery in the room to make tea or coffee, I request it, was given dirty cups & plates with dried food scraps on it. The bedside table had dead bugs on it and dirty yoghurt cups were still in the room from previous guests. The hotel was like a slum , really dirty, everything was broken and we felt unsafe. We slept on top of the beds on top of blankets as they were rock hard and we woke up sore and itchy. The games room was being used as a junk dumping ground, the whole place was disgusting. Unfortunately I paid a lot to stay there. Don't waste your money.

It’s ok, not the best - but definitely not the worst

Easy flexible check in and check out. Clean simple room, Crisp linen. Pool was beautiful clean and the perfect temperature.

The most run down place I have stayed at in a very long time, the “renovation” was deffinatly done with products and labor from wish The shower leaked water all over the floor I could not stand to take my shoes off the carpet felt filth I’m glad I was only there one night Would never return

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We had an accessible room. We didn't need an accessible room but I can see that for those that do it is quite well set up. But the bathroom didn't have a door, just a curtain, not ideal for the able bodied. Also the water from the shower spread all across the bathroom floor, again not ideal, would be okay if a mop had been provided. Property in general looks very tired but the location is fantastic and renovations are obviously underway. So it's on the way up but has a little way to go.

Good location and nice staff. The property is a bit run down but clean.