SpringHill Suites Ashburn Dulles North

Prompt pickup, nice facilities, good value

Suite layout was a bit unusual

this place was very clean, & staff was respectful and kind. Would definitely stay here again

The location was fine as was the breakfast. Special shout out of appreciation to David who checked us in after a grueling number of overseas flights and to Walter, the super there who went above and beyond in helping us restart our vehicle which had been parked there for a month and for helping my husband dig out our vehicle from the compacted ice and snow

Two things stand out. Our return complimentary shuttle service was declined due to the storm from 4 days ago. The roads were clean and clear so really could not understand why the shuttle service was stopped. It cost us $60 to Uber to the hotel. We had chosen this hotel through the “park, fly, sleep” deals and feel the hotel did not uphold their end of the deal. We went down for breakfast 10 minutes after it opened and the mushroom quiches were all gone. Not a big deal to us, but worth mentioning. And lastly, far as we could see, this business was the only one that had not had their parking lot cleared 4 days after the storm. Come on - that is just not professional. When we checked in we were told the parking lot would be cleared by the next morning. We left around 8 am, it was still a mess!

Everything was good far as location and appearance

No restaurant in hotel, and did not plow snow in parking lot for guests. I was staying there to get to work at hospital , and I got stuck trying to go to work.

GOOD

LIGHTING