Econo Lodge Hermitage South

Old rooms, specific smells. I ordered one king size bed, they don’t have that room. Phone charger and laptop charger not working . Facility not looks clean

Good

Good

Good

Good

I was unaware of a breakfast offering, but I don't think this Econo Lodge does that. I could be wrong, however, but it doesn't matter as I had to be somewhere and wouldn't have been able to enjoy the breakfast anyway.

My next door neighbors were rather loud even when I asked them to talk quietly. It was after 11pm. They finally shut up at around 12pm. I didn't want to disturb the manager unnecessarily unless my neighbors didn't quiet down. As I said, they quieted around 12pm, so no need to step up the complaint. The road the Econo Lodge is on is very noisy.

Staff is so friendly. I read all the reviews before I stayed there. They weren't fair, sounded like stuck up people wanting perfection. The room was clean, bed was comfortable, and the staff was super nice. Boom, there you go. You want perfection, go pay triple the price. This was a nice stay. We had no noise, no problems.

The manager Jackie is a horrible human being. Her attitude is poor and she has no good customer service. As a manager she has no customer service for travelers and no respect at alllll.

Everything was good friendly service and good attitude

The exterior appearance of the building is deceiving because the room itself was pretty nice. The staff even allowed me to check in an hour before time because the room was ready, and this was without any additional cost. The bed was surprisingly comfortable, but If you are looking for a wide variety of cable channels you will not find it here.. there was probably 25 channels at best. I truly appreciate the staff here, but the young lady on the phone didn't have to be so quick to get off the phone when you call the office. Other than that my stay was pretty good.

Being rushed off the phone by the front desk clerk.