Mövenpick Resort & Marine Spa Sousse

This was not our first time in Tunisia, we had previously visited Tunis and Hammamet. However, Sousse truly impressed us. The hotel was excellent, and the staff were very attentive and friendly. A special compliment goes to the gym and its staff. We felt very comfortable there. The two girls and Amine are very professional and genuinely care about the guests’ well-being. A big thank you to the whole team! We will definitely come back again.☀️😎

Thank you for the excellent service and warm hospitality during our stay at the hotel. A special thanks to Moheb for being extremely hardworking, helpful, and always supportive. I would also like to sincerely appreciate the housekeeping team, especially Hania, for her outstanding cleaning service, professionalism, and attention to detail. She kept the room perfectly clean and provided excellent room service throughout our stay. Special thanks as well to Captain Amin at the gym for his exceptional care and attention to the guests. His dedication, professionalism, and valuable fitness advice and training support truly made the gym experience outstanding and enjoyable. Thank you all for making our experience comfortable and enjoyable. 🙏

My room is very very very clean, bathroom very very very clean and view is amazing and towels is very good .thank you Hadia and chedia

A review of the Movenpick hotel, restaurant and spa in Tunisia. Please mention the kitchen staff especially Samia and Ibrahim who make my breakfast time enjoyable. Marwa, the cleaner who always left a special in the room. She us so good at creating different designs with the towels. The pool staff were also great. Made sure I was comfortable and have drinks or food We recently had the pleasure of staying at the Mövenpick Hotel and I can honestly say the experience was exceptional from start to finish. The hotel, restaurant, and spa all exceeded our expectations, creating a relaxing and memorable stay. A special thank you goes to the kitchen staff, especially Samia and Ibrahim, who made every breakfast enjoyable. Their warm hospitality, kindness, and attention to detail truly brightened our mornings and made us feel so welcomed each day. We would also like to recognise Marwa from housekeeping, who always left a special touch in our room. Her creativity with the towel designs was amazing, and it was something I looked forward to returning to every day. She clearly takes great pride in her work, and it really added a personal and thoughtful touch to our stay. The pool staff were also fantastic — always attentive, friendly, and making sure we were comfortable with drinks and food whenever needed. Their excellent service made relaxing by the pool even more enjoyable. Overall, the service throughout the hotel was outstanding. Thank you to the entire team for making our stay so comfortable, welcoming, and unforgettable. I would highly recommend this hotel to anyone visiting Tunisia.

Our stay at the Mövenpick Hotel was simply fantastic. The hotel offers a wonderful atmosphere, excellent service, and an overall very enjoyable experience. We would especially like to highlight Amine from the hotel gym. He is extremely friendly, professional, and always treats guests with great respect and kindness. His patience is truly remarkable, and his helpful attitude left a lasting impression on us. A very special thank you to him for his outstanding dedication and support. Employees like Amine truly make the difference and contribute greatly to making guests feel genuinely welcome.🙏🏻☺️

Hadil provided excellent customer service. Will definitely visit again. She is an asset to the hotel. Great hotel and service. Thank you.

I booked two rooms at the Mövenpick to stay with my daughter and her fiancé, who is from Sousse and recommended it as one of the nicest hotels in town. It is indeed a lovely hotel with a grand lobby and gorgeous pool area; the rooms and the breakfast buffet had the feel of a nice family beach resort that could use a little updating. Our rooms were fine, my pool view was very nice, but there were several aspects of the experience that I found disappointing. A major concern was that the shower in my daughter and son-in-law’s room broke on our second day; it took multiple calls over the span of an entire day to get someone in to fix it, and it promptly broke again on the second use. I also felt that there was an unprofessional attitude on the part of some employees. I booked both rooms myself on my own credit card, and listed myself and my daughter as the primary guests in each. Due to local norms regarding unmarried men and women staying together, I understood that the hotel would likely prefer to list one room in my name and the other in my son-in-law’s name to preserve the notion that my daughter was staying with me—we encountered this at our previous Tunisian hotel, and the staff was very considerate and respectful around this issue. The Mövenpick staff, however, expressed some unpleasant attitude when my daughter requested a repair to her shower in what they considered to be her fiancé’s room. I also found that, every time I attempted to charge a meal or drink to my room, I was told only my son-in-law could authorize charges—even for the room listed in my name. Again, I never had this problem at my previous hotel in Tunis. Finally, I was very offended by an inappropriate comment made by one of the pool staff to me about my daughter in her bathing suit; I can’t imagine what might have happened if my son-in-law had been present to hear it—though I also feel certain the man never would have said it in that case. Many of the employees we encountered were friendly and professional, and our food and drinks were good, but these experiences brought down our overall impression of the hotel.

I’m having such a lovely stay at this hotel that I had to leave a review already. From the moment I arrived, the reception girl Amani was incredibly welcoming, kind, and helpful, making me feel comfortable straight away. The waitress Haider was also absolutely amazing — so friendly, attentive, and genuinely caring. They both made my first day extra special and created such a positive atmosphere. A special thank you as well to Saber, who works by the pool. What really touched me is that even though I haven’t visited the hotel in almost 3 years, he still remembered me. That kind of personal care and hospitality means so much and is one of the reasons I keep coming back to this hotel over the years. Thank you all for making my stay feel like home again!

We stayed in room 4048 at the Mövenpick Resort & Marine Spa Sousse for 6 nights as a family with our young baby daughter, and we have to give a very special mention to two outstanding members of staff. Karima, our room cleaner, maintained our room to an exceptional standard throughout our entire stay. Every surface was spotless, the bathroom always gleaming, and every little detail taken care of. Travelling with a baby meant cleanliness was a top priority for us, and Karima exceeded our expectations every single day. Her warmth, professionalism and pride in her work were clear to see from day one. Lubna was equally outstanding. We had several specific requests throughout our stay and she handled every single one with efficiency, grace and a genuine desire to make our experience special. Nothing was ever too much trouble and she always followed through without us having to chase anything. Truly exceptional service. Together these two ladies made what was already a beautiful resort into an unforgettable experience. We were celebrating our daughter's first birthday and our wedding anniversary, and both Karima and Lubna played a big part in making it as special as it was. We will absolutely be returning — thank you both so much! 🙏

Our stay at Mövenpick Resort & Marine Spa Sousse was simply exceptional. From the moment we arrived, we were impressed by the elegance of the hotel, the quality of the services, and the refined atmosphere throughout the property. Everything was perfectly designed to provide an experience of absolute comfort and relaxation. A very special thank you to Oussama, whose professionalism, attentiveness, and kindness truly made our stay unforgettable. His warm welcome, constant smile, and impeccable service deserve special recognition. He made every moment even more enjoyable with great class and genuine care. We leave with wonderful memories and will gladly return. A place we highly recommend without hesitation.