Candlewood Suites San Antonio NW Near SeaWorld by IHG

Though the people working were very welcoming, the hotel room itself needs some work. The shower curtain, as pictured, was so short it didn’t even go INSIDE the tub, making water splash all over the floor. I couldn’t turn on the heat because the one on the wall wasn’t working, so someone came up to help and alas it didn’t work but then they said when the one on the wall doesn’t work then the one by the window does… weird…Ran out of Kleenex. At least the room had a mini kitchen. Also the parking situation was horrible. Upon checking in two cars were parked in the 15 minutes or less “check in” parking and were there for two whole days. I had to park far to check in. Also cars were in the “IHG status” spots who obviously weren’t status. I wish I had stayed at the hotel next door instead.

The front desk lady was rude. They had a power outage (obviously not their fault) and I had some questions and she just interrupted me and said I didn’t have to stay there if I didn’t want to and that wasn’t her problem. Over all terrible experience and will not be staying there ever again.

Just wished they had something to eat in the morning

Stayed here with couple members of wedding party night before wedding. Staff friendly, beds comfy, room spacious. Only 2 things I would suggest to make better is shower is horrible and surprised they don't offer breakfast

Wide room with good size kitchen

No continental breakfast

Kitchenette

Party out our window til late at night

This hotel needs updating and a good cleaning. The hallways are dirty, and my room reeked with a strong odor of cleaning supplies and/or air freshener. The parking lot is small.

Good for the money.