Comfort Suites near Indianapolis Airport

Very dirty hotel bathroom. Hallway carpets were dirty, visible stains and dirt. The previous guest’s food was in our refrigerator.

To start I reserved 2 rooms on the app. Only one was booked and the desk clerk refused to honor the price for my coworker, despite showing the double reservation receipt on the app to him. Cost us an extra 100+dollars. All the doors slam through out the building. Which is why I believe we both woke up every 2-2.5 hours each night, even though we were in separate areas. Did not get a decent night of sleep the entire 4 night stay. The Friday morning we managed to have breakfast was a let down. Biscuits were like rocks and the cereal was stale. Landscaping was haggard. Coworkers wall paper was peeling. I usually enjoy a stay at comfort inn. This however felt like a lower tier hotel.

The stay was okay. The beds were hard, had a pull out couch that had no sheets or blankets, so had to request from the front desk. There was a bandaid over the smoke detector. There was a smell in the hallways. The wallpaper was peeling. There was rust in the pool area. There weren’t any towels in the pool area. The elevator license was expired. The pillows were terrible. The people behind the desk were pleasant. The breakfast food was mediocre.

Shower head leaked sprayed everywhere! The toilet seat was loose.. The pullout bed was horrible! Kids couldn't even sleep on it! Someone must of spilled food or something on the bed, they cleaned the fitted sheet..but didnt clean the mattresses pad! It was all crusty.. nasty! I left notes in the room for house keeping.. plus i told front office staff.

Lobby and room were well kept. Chose this property after a long day on the road with kids because they had a pool, but once we were checked in, I was told the Pool was out of order so we checked out and found another place.

The stay was fine. The only oddity was the elevator was not working one night when I came back to the hotel. I don’t know if they shut it off on purpose or if it was broken? Thankfully, it worked fine when I checked out the next day.

Breakfast was great and the staff was very helpful. The location was convenient for our destination.

The bed was uncomfortable because of the mattress topper that wasn't quite right.

Everything customer service was amazing room was VERY clean!

our tv did not work and we were told someone would come up and look at it and no one came. I went down 2 times and still no one came.

Biscuits and gravy both mornings, along with your standard cereals, waffles, yogurt, fruit, assorted breads/muffins, juices, coffee. Not bad. Bed comfortable. All staff we came across were friendly. The whole place definitely needs upgrades and remodeling. We stay at Comfort Suites occasionally in Fort Wayne, which rooms and most of hotel have been remodeled. We were expecting the same here, but carpeting, furniture, everything has been around quite awhile. I don't recall the pictures showing these rooms - I don't remember them being so dark on the app. Rooms however, very spacious! No pictures of room, but did include a few of bathroom.