Franklin Manor

Beautiful property and historic house. Dinner was amazing.

Lovely stay. Staff wonderful.

This is a very characterful property and the staff were generally polite and helpful.

This was our most expensive hotel on our week’s tour of Tasmania. Sadly it did not fulfil our expectations. Room - No lift and no air conditioning. We returned at about 2pm one afternoon and our room had not been serviced. The member of staff said he had been too busy! Food - The restaurant offered sophisticated French cuisine but quality was not good. The food was luke warm on arrival, the beef was so rare it was inedible and my wife chipped a tooth on the rock hard toast. This hotel lacks a manager supervising the staff to ensure it delivers a premium service to justify the high charges. Had we had dinner and breakfast both days, it would have cost almost A$1200 for a two night stay. It has to be really special to justify that cost which it is not.

Good location in Strahan and excellent value for money. The restaurant is probably the best in Strahan although the competition is not great in the city. I would enjoy if the restaurant offered a daily meal and not only a 3- or 5-course meal. When traveling for weeks and eating all meals at restaurants simpler dishes like a cassoulet is greatly appreciated (-:

Ambience

Young lady serving in restaurant was outstanding.

We were a newer rooms built and fitted cheaply. Restaurant was a bit disappointing, good service but not good value or pairing of wines.

Location was good

Old rooms too hot and attitude of staff very ordinary

This stunning property is surrounded by grounds with an air of old world elegance. Gorgeous furnishings inside supported this aesthetic and for a moment, we felt transported back in time to a place where customer service was prioritised.

The mattress was a bit disappointing.

historischer Charme, sehr guter level Frühstücksqualität