ibis Belfast Queens Quarter

We stayed at this hotel for 1 night wish it was more 3 adults big airy room plenty room for 3. Breakfast was great worth th money. Biggest praise goes to Erika was amazing with information where to go for sightseeing and restaurant. Amazing employee for the company . Thanks again Erika .

Staff were very friendly, well situated

Travelling in the middle of the pandemic means being willing to accept some limitations and here that meant that the hotel room was not automatically cleaned unless specifically requested (to avoid mixing), but the rrom was clean and bright and the staff friendly. The location is great for the city centre, the university, the Botanic Gardens and Ulster Museum. Would certainly stay here again.

I was extremely dissatisfied to discover my booking for Monday the 20th was cancelled and relocated to a different hotel which I did not want to stay in. However, I was willing to just re-arrange my booking. I phoned ibis reception to a very rude women to organise to re-arrange my booking, and she said she had no bookings for the 20th. Therefore. I proceeded in telling the member of staff that I had made the booking on booking.com, in which the company she worked for had rearranged my booking, she just rudely replied “cancel your booking online”, I wasn’t asking to cancel I was wanting to re-arrange, I then asked for the number of the hotel I was being moved too and she said just cancel it on booking.com AGAIN, I didn’t think it would be difficult to pass on the number of the hotel I was being moved too (which wasn’t my fault in the first place) . I was so disappointed, and I certainly don’t want to rearrange if that’s the way they treat their customers.

Myself and my friend stayed here last week. We had a great time thanks to friendly staff and atmosphere as soon as we walked in. Special thanks to both Mark in the bar and Natalya in reception for the craic! We will definitely be back! Highly recommend!

My stay was absolutely fantastic. The rooms were clean. And the staff were Incredible and so helpful. Mark and Fintan working nights Were Brilliant. The day staff Toma, Emily, Katie Gillian , Ciaran, Natalya and Melissa Where superb and assisted me in booking tours and any other inquiries I had. Housekeeping did a fantastic job in keeping the premises clean.

Had a wonderful time here, staff were extremely welcoming and friendly especially Natalya and Emily. Lovely atmosphere while enjoying a few drinks. Rooms are nice and had a great nights sleep. Breakfast was lovely. Definitely stay here again.

Good location and friendly staff.

Myself and my partner recently stayed here. The hotel staff were so friendly and thoughtful. A special thanks to Kerrie-Rose who ensured we could check into our room when we arrived early, along with providing us with a complementary breakfast. The hotel location is a 15-20min walk into town which was perfect for us as it meant at night the area outside the hotel was quiet. We would totally recommend the cocktail bar House which is a 5min walk from the hotel. We would be sure to stay here again if we were to re-visit.

Nice little hotel. Had everything we needed for a short stay. Really helpful staff.