Sheraton Nha Trang Hotel & Spa

Overall excellent price quality ratio, central location, comfortable rooms, great view from balcony, good breakfast, excellent service and super friendly staff. Nice club lounge (including dedicated check in service for club room guests).

Tired furniture (worn in beds, in particular), old bathroom fixtures (although shower head was replaced immediately upon request). Dinner options not ideal (seafood buffet overpriced, Chinese restaurant not exceptional). Grossly inadequate number of beds and umbrellas on the beach (while large number of paid beds/umbrellas available right next to the hotel).

Great location, amenities and staff. Such a beautifully maintained property and staff always going above and beyond. A really pleasant stay

Nothing, all was good

Sehr schöne, große Zimmer mit toller Aussicht aufs Meer! Sehr nettes und hilfsbereites Personal. Kommunikation in Englisch kein Problem. Tolle Lage. Direkt am Meer, nah an vielen Restaurants und Bars, dabei nicht zu laut. Restaurants im Hotel sehr zu empfehlen! Schöne Rooftop Bar mit guten Cocktails. Personal hier ebenfalls sehr nett!

Die Auswahl beim Frühstück ist zwar riesig, leider hat es uns hier bei den Speisen oft an Würze und Geschmack gefehlt. Dies betraf sowohl die asiatischen als auch die europäischen Speisen.

Brand-tier ranking based on overall assessment: Top-notch, no question about it. Room readiness, cleanliness & housekeeping: A welcome letter from the Front Office Manager along with fruit and macarons were ready upon arrival. Cleanliness was absolutely spotless. Room design & view: A Presidential Suite with a direct view of Nha Trang Beach. One of the two bathrooms overlooks the beach, and the whirlpool tub offers its own beach view from a different angle. Bedding comfort: Slept soundly all four nights. That said, the room is right next to the beach road, so earplugs are a must for traffic noise. (I used Belgian Loop earplugs.) Breakfast quality: The Feast buffet was average at best, but the Club Lounge breakfast was outstanding — fewer options, sure, but quality over quantity. The beef pho and chicken pho were absolutely phenomenal! Bread variety & quality: The croissants were just okay, but the banana cake and donuts were excellent. Egg station: The chef at Feast was a bit rough around the edges. The Club Lounge, on the other hand, turned out a solid eggs Benedict and a great omelette. Coffee & beverages: You can make your own cà phê sữa đá right there. One of the lounge staff showed me how — pour in a good amount of condensed milk, add Vietnamese black coffee, stir with a teaspoon to dial in the sweetness, then add ice. Done. Club Lounge service: Absolutely top-tier in both warmth and professionalism. The staff radiated such bright, genuine energy — it reminded me of Le Méridien Kuala Lumpur, that perfect sweet spot between friendliness and polished confidence. Exactly the kind of service I love most. Hors d’oeuvres: The hot food menu changed daily, and the chef’s cooking was impressive. Genuinely memorable flavors. Elite member recognition & differentiated service: Club Lounge check-in, Presidential Suite upgrade, and periodic satisfaction check-ins throughout the stay — couldn’t have asked for more. Proximity to points of interest: Right on Nha Trang Beach. I took beach walks every morning and evening, and the city center is walkable. Communication (chat, phone, etc.): Communication was smooth throughout, and I managed to get by with basic English even with the housekeeping staff. Bonus points: Smart TV with YouTube and Netflix. Honestly, it baffles me that more Marriott properties around the world still haven’t figured this out. Notable observation: More than half the guests were Korean.