Courtyard by Marriott Johnson City

Location is easy to find

Staffs are indifferent

Most things great. Shower wasn’t the cleanest.

Shower and bathroom wasn’t the cleanest

Location.

Everything was very clean and the staff was friendly and very helpful

Young man working reception did his job. We were on a road trip and arrived late evening. Walking in I handed him my cards, he handed me back my room key and said, thanks. No the elevator is —, the bar is open until—, nothing. My first room was dirty. We were moved across the hall. Try to stay in an odd number room. They face away from the road and have a view. 2nd floor had bad noise from above and I don’t think they were doing anything but walking. Overall, you’ll be fine.

This stay wasn't as good as the last time I stayed here. The check in was easy and pleasant. After putting my bags in my room, I went to the Bistro to eat only to find out the meal service was stopping early. The individual said he had to work in the morning. So, I went next door to eat. When I returned, the Bistro was still open. I don't know if he was making food or just serving drinks. Since I didn't know how long he was planning on serving drinks, I went to a grocery store down the street for some snacks and drinks. I did enjoy the very quiet courtyard outside. The fire was a great touch, even though it was in the 80s. I didn't stay for breakfast. This Courtyard is in the process of remodeling. I don't think the interior colors inside is as nice as it was before, but you can tell the work being done is being done by some great workers. Besides the few box trailers in back, there was no other signs of the work that is being done in the building. Great Job on the construction team. Overall, this is still one of the best Courtyards you can stay at. Johnson City is a very nice city to visit.

Close to my final destination and a variety of food options.

The property was updated and taken care of inside and out. My concern is that the work out room was 81 degrees and no way to change the temp to make it cooler. Not ideal

I recently stayed 2 nights and was not as happy with my experience as I usually am at Courtyards. I always try to stay at Marriott hotels and have always had pleasant experiences. I have always been offered a late checkout which is one of the things i enjoy about being a member and using my rewards. On my last night I asked for a late checkout and the young man at the desk said 12noon was as late as he could do since I was just a silver member. The customer service at this Courtyard does not compare to the service I am used to at other locations.

Bathroom floor was sticky and usual hairs in the bathroom. Door to the room looked like it had been breached in a raid and was hard for my girlfriend to open. No bugs so that’s great. The ac would reach meat hanging temperature that’s a home run. The property is well maintained and they have done some upgrades. They only clean the rooms every other day so go ahead and get some towels at the front desk when you go by.