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8.6 / 10 Guest Rating

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

9420 E Independence Blvd, Matthews, North Carolina, 28105, Matthews, US

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG - main view

About the Property

Recreational Amenities and Views
Embrace relaxation at the 24-hour fitness center or savor the scenery from the terrace.

Complimentary Breakfast and Featured Services
Start your day with a free on-the-go breakfast and enjoy services like dry cleaning, newspapers, and a business center.

Convenient Features and Comfortable Stays
Get cozy in one of the 89 rooms with free Wi-Fi, flat-screen TVs, and amenities like refrigerators and desks. Enjoy local calls and cable programming for your entertainment.

Begin your ideal stay by booking now at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel.

Facilities & Amenities

Free breakfast
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Fitness facilities
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
1/4

Standard Room, 2 Queen Beds

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$165.13

$132.1

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 2
1/2

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Stndrd Mobil Acc Roll In Shwr

Non-refundable
Breakfast Included
20% OFF$184.45

$147.56

Includes taxes & fees
Standard Room - Photo 1

Standard Room

1 King Bed OR 1 Queen Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Standard Room

Non-refundable
Breakfast Included
20% OFF$165.13

$132.1

Includes taxes & fees
Suite, 1 King Bed (Extra Living Area) - Photo 1
Suite, 1 King Bed (Extra Living Area) - Photo 2
Suite, 1 King Bed (Extra Living Area) - Photo 3
Suite, 1 King Bed (Extra Living Area) - Photo 4
1/4

Suite, 1 King Bed (Extra Living Area)

1 King Bed384 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Suite Extra Living Area

Non-refundable
Breakfast Included
20% OFF$191.74

$153.39

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
1/4

Standard Room, 1 King Bed

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard

Non-refundable
Breakfast Included
20% OFF$178.43

$142.74

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 2
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 3
1/3

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard Mobil Acc Tub

Non-refundable
Breakfast Included
20% OFF$184.45

$147.56

Includes taxes & fees

Guest Reviews

8.6
Excellent120 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the friendly and helpful staff.

Categories

Cleanliness8.8
Service9.3
Location8.8
Room Quality7.8
Amenities8.8
Value for Money7.8
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

B
Brian
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Good"

4.0

They charge me twice and acted like it was normal a day later I still don see my refund and and worker told me that don’t normally happing sooo…

Helpful?
T
Tareta
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Excellent"

8.0

Parking was convenient. I did not have breakfast.

Helpful?
C
Conzie
Verified booking
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

Great stay

Helpful?
M
Marian
Verified booking
family
Standard Room
Stayed in Sep 23, 2025

"Exceptional"

10.0

Safe and clean Betty's front desk was very nice

Helpful?
B
Brenda
Verified booking
family
Standard Room
Stayed in Sep 18, 2025

"Good"

2.0

We chose this hotel because of the excellent reviews. I have a fussy mother so she has to stay in nicer hotels. The hotel is nice, newer amenities but extremely noisy. We were on the second floor and didn’t sleep all night because of the people above us. We asked to be moved but they said they only had first floor, no sense in that. Second night the room was full the smell of weed from someone smoking next door. We told the staff and they denied it. We won’t be back. This hotel is expensive and not worth it in my opinion.

Helpful?
L
Len
Verified booking
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0

The hotel was very clean, and the staff was very friendly and helpful.

Helpful?
C
Christine
Verified booking
family
Standard Room
Stayed in Jul 16, 2025

"Exceptional"

10.0

This was an excellent stay! I would recommend this hotel for the employees that work there, very accommodating! Very clean!

Helpful?
P
Pauline
Verified booking
Standard Room
Stayed in Jul 15, 2025

"Excellent"

8.0

The staff was extremely helpful in making sure that I was taken care of. My room was very comfortable and the breakfast buffet excellent. Nice to be taken care of away from home. Thank You!!

Helpful?
K
Kathy
Verified booking
partner
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

Na

Helpful?
G
Ghamdan
Verified booking
Standard Room
Stayed in Jun 27, 2025

"Excellent"

8.0

It’s okay

Helpful?
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