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8.6 / 10 Guest Rating

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

9420 E Independence Blvd, Matthews, North Carolina, 28105, Matthews, US

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG - main view

About the Property

Recreational Amenities and Views
Embrace relaxation at the 24-hour fitness center or savor the scenery from the terrace.

Complimentary Breakfast and Featured Services
Start your day with a free on-the-go breakfast and enjoy services like dry cleaning, newspapers, and a business center.

Convenient Features and Comfortable Stays
Get cozy in one of the 89 rooms with free Wi-Fi, flat-screen TVs, and amenities like refrigerators and desks. Enjoy local calls and cable programming for your entertainment.

Begin your ideal stay by booking now at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel.

Facilities & Amenities

Free breakfast
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Fitness facilities
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
1/4

Standard Room, 2 Queen Beds

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

DOUBLE QUEEN SIZE BED

Non-refundable
Breakfast Included
20% OFF$161.28

$129.02

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) - Photo 1
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) - Photo 2
1/2

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Stndrd Mobil Acc Roll In Shwr

Non-refundable
Breakfast Included
20% OFF$175.46

$140.37

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 2
1/2

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Stndrd Mobil Acc Roll In Shwr

Non-refundable
Breakfast Included
20% OFF$189.33

$151.46

Includes taxes & fees
Standard Room - Photo 1

Standard Room

1 King Bed OR 1 Queen Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

QUADRUPLE Accessible

Non-refundable
Breakfast Included
20% OFF$161.28

$129.02

Includes taxes & fees
Suite, 1 King Bed (Extra Living Area) - Photo 1
Suite, 1 King Bed (Extra Living Area) - Photo 2
Suite, 1 King Bed (Extra Living Area) - Photo 3
Suite, 1 King Bed (Extra Living Area) - Photo 4
1/4

Suite, 1 King Bed (Extra Living Area)

1 King Bed384 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Suite Extra Living Area

Non-refundable
Breakfast Included
20% OFF$203.17

$162.54

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
1/4

Standard Room, 1 King Bed

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard

Non-refundable
Breakfast Included
20% OFF$189.33

$151.46

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 2
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 3
1/3

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard Mobil Acc Tub

Non-refundable
Breakfast Included
20% OFF$189.33

$151.46

Includes taxes & fees

Guest Reviews

8.6
Excellent120 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the friendly and helpful staff.

Categories

Cleanliness8.8
Service9.3
Location8.8
Room Quality7.8
Amenities8.8
Value for Money7.8
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

T
Tricia
Verified booking
Standard Room
Stayed in Dec 10, 2024

"Great Experience"

10.0

It was very nice and clean and staff was very friendly.

Helpful?
D
Dana
Verified booking
family
Standard Room
Stayed in Nov 25, 2024

"Exceptional"

10.0

This is a very nice, very clean hotel that I would be happy to stay in again.

Helpful?
S
Stephanie
Verified booking
Standard Room
Stayed in Oct 31, 2024

"Excellent"

8.0

Ive stayed here before but this time in room 207 the bathroom smells like poop the whole time It was clean but smelled of sewage. Otherwise a good day

Helpful?
C
Celeste
Verified booking
Standard Room
Stayed in Oct 29, 2024

"Exceptional"

10.0

Excelent

Helpful?
L
Leroy
Verified booking
Standard Room
Stayed in Oct 20, 2024

"I would not recommend "

2.0

I booked a hotel room for a family member who needed to evacuate, but they ended up being relocated somewhere closer to home. When I tried to cancel the reservation, no one at the hotel would answer the phone—it just kept ringing. I made multiple attempts to contact them to confirm the cancellation and understand their policy, but I got no response. I even reached out to Hotels.com for assistance, but they informed me twice that my refund request was denied. Neither my family member nor I could stay there, and the hotel’s lack of compassion shows that they only care about getting money, nothing else.

Helpful?
K
Kiran
Verified booking
Standard Room
Stayed in Oct 15, 2024

"Excellent"

8.0

It is a clean Hotel, with Average mattress. Couldn't sleep in the night. Breakfast and overall place is good.

Helpful?
L
Lanesha
Verified booking
Standard Room
Stayed in Oct 10, 2024

"Exceptional"

10.0

Very friendly staff. There are several types of lighting providing a cozy atmosphere. This hotel has a refrigerator and a microwave which is hard to come by any more. This would be my go to every time I'm in town if only it was easier to get in and out of the hotel. The hotel has one way in and out on a very busy road but if you can be patient it is worth the inconvenience.

Helpful?
S
Shranda
Verified booking
Standard Room
Stayed in Oct 4, 2024

"Exceptional"

10.0

The place was very convenient nice shopping options and quite loved it

Helpful?
S
Shranda
Verified booking
Standard Room
Stayed in Oct 4, 2024

"Exceptional"

10.0

I had a great stay

Helpful?
F
Fabiola
Verified booking
Standard Room
Stayed in Sep 22, 2024

"Exceptional"

10.0

I was there for a salsa event with only 8 minutes driving. The staff was very friendly.

Helpful?
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