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8.6 / 10 Guest Rating

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

9420 E Independence Blvd, Matthews, North Carolina, 28105, Matthews, US

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG - main view

About the Property

Recreational Amenities and Views
Embrace relaxation at the 24-hour fitness center or savor the scenery from the terrace.

Complimentary Breakfast and Featured Services
Start your day with a free on-the-go breakfast and enjoy services like dry cleaning, newspapers, and a business center.

Convenient Features and Comfortable Stays
Get cozy in one of the 89 rooms with free Wi-Fi, flat-screen TVs, and amenities like refrigerators and desks. Enjoy local calls and cable programming for your entertainment.

Begin your ideal stay by booking now at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel.

Facilities & Amenities

Free breakfast
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Fitness facilities
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
1/4

Standard Room, 2 Queen Beds

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

DOUBLE QUEEN SIZE BED

Non-refundable
Breakfast Included
20% OFF$158.96

$127.17

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) - Photo 1
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) - Photo 2
1/2

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Stndrd Mobil Acc Roll In Shwr

Non-refundable
Breakfast Included
20% OFF$172.8

$138.24

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 2
1/2

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Stndrd Mobil Acc Roll In Shwr

Non-refundable
Breakfast Included
20% OFF$186.45

$149.16

Includes taxes & fees
Standard Room - Photo 1

Standard Room

1 King Bed OR 1 Queen Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

QUADRUPLE STANDARD

Non-refundable
Breakfast Included
20% OFF$158.96

$127.17

Includes taxes & fees
Suite, 1 King Bed (Extra Living Area) - Photo 1
Suite, 1 King Bed (Extra Living Area) - Photo 2
Suite, 1 King Bed (Extra Living Area) - Photo 3
Suite, 1 King Bed (Extra Living Area) - Photo 4
1/4

Suite, 1 King Bed (Extra Living Area)

1 King Bed384 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Suite Extra Living Area

Non-refundable
Breakfast Included
20% OFF$200.09

$160.07

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
1/4

Standard Room, 1 King Bed

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard

Non-refundable
Breakfast Included
20% OFF$186.45

$149.16

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 2
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 3
1/3

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard Mobil Acc Tub

Non-refundable
Breakfast Included
20% OFF$186.45

$149.16

Includes taxes & fees

Guest Reviews

8.6
Excellent120 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the friendly and helpful staff.

Categories

Cleanliness8.8
Service9.3
Location8.8
Room Quality7.8
Amenities8.8
Value for Money7.8
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

J
Jameka
Verified booking
Standard Room
Stayed in Jul 6, 2024

"Exceptional"

10.0

Clean convenient had everything I needed !!!

Helpful?
K
Karinna
Verified booking
partner
Standard Room
Stayed in Jun 30, 2024

"Exceptional"

10.0

Good place to stay for business trip

Helpful?
T
Tejla
Verified booking
Standard Room
Stayed in Jun 24, 2024

"Excellent"

8.0

This is my second time staying at this location, this time the room I was assigned was close to the busy road, it was very noisy!

Helpful?
B
Bruno
Verified booking
Standard Room
Stayed in Jun 21, 2024

"Exceptional"

10.0

Very good hotel

Helpful?
M
Michael
Verified booking
family
Standard Room
Stayed in Jun 17, 2024

"Exceptional"

10.0

Clean and friendly.

Helpful?
J
Jeffrey
Verified booking
Standard Room
Stayed in Jun 13, 2024

"Worth your time "

8.0

Nice hotel, clean and everything worked breakfast was good

Helpful?
M
Marie
Verified booking
family
Standard Room
Stayed in Jun 12, 2024

"Good"

2.0

To start with the amenity information usually found in a hotel room , breakfast times, where it can be found, pool times etc. was non-existent. The next thing housekeeping came knocking at 9 am waking us up and was gone by the time we got to the door. They were back again at 10 as we were leaving. When we came back that evening NOTHING WAS DONE. We had to call the front desk for fresh towels and coffee in the morning. Upon returning on the second full day of our stay June 9th there STILL had been no cleaning of our room. The beds were not made , NO TOILET PAPER, no vacuuming was done. Overall our stay was horrible

Helpful?
C
Chris
Verified booking
family_with_children
Standard Room
Stayed in Jun 3, 2024

"Exceptional"

10.0

Nice

Helpful?
K
Kendall
Verified booking
Standard Room
Stayed in Jun 2, 2024

"Exceptional"

10.0

More restaurants

Helpful?
A
Alan
Verified booking
family
Standard Room
Stayed in May 29, 2024

"Exceptional"

10.0

Our room was very clean and comfortable.

Helpful?
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