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8.6 / 10 Guest Rating

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

9420 E Independence Blvd, Matthews, North Carolina, 28105, Matthews, US

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG - main view

About the Property

Recreational Amenities and Views
Embrace relaxation at the 24-hour fitness center or savor the scenery from the terrace.

Complimentary Breakfast and Featured Services
Start your day with a free on-the-go breakfast and enjoy services like dry cleaning, newspapers, and a business center.

Convenient Features and Comfortable Stays
Get cozy in one of the 89 rooms with free Wi-Fi, flat-screen TVs, and amenities like refrigerators and desks. Enjoy local calls and cable programming for your entertainment.

Begin your ideal stay by booking now at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel.

Facilities & Amenities

Free breakfast
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Fitness facilities
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
1/4

Standard Room, 2 Queen Beds

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

DOUBLE QUEEN SIZE BED

Non-refundable
Breakfast Included
20% OFF$161.28

$129.02

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) - Photo 1
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) - Photo 2
1/2

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Stndrd Mobil Acc Roll In Shwr

Non-refundable
Breakfast Included
20% OFF$175.46

$140.37

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 2
1/2

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Stndrd Mobil Acc Roll In Shwr

Non-refundable
Breakfast Included
20% OFF$189.33

$151.46

Includes taxes & fees
Standard Room - Photo 1

Standard Room

1 King Bed OR 1 Queen Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

QUADRUPLE STANDARD

Non-refundable
Breakfast Included
20% OFF$161.28

$129.02

Includes taxes & fees
Suite, 1 King Bed (Extra Living Area) - Photo 1
Suite, 1 King Bed (Extra Living Area) - Photo 2
Suite, 1 King Bed (Extra Living Area) - Photo 3
Suite, 1 King Bed (Extra Living Area) - Photo 4
1/4

Suite, 1 King Bed (Extra Living Area)

1 King Bed384 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Suite Extra Living Area

Non-refundable
Breakfast Included
20% OFF$203.17

$162.54

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
1/4

Standard Room, 1 King Bed

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard

Non-refundable
Breakfast Included
20% OFF$189.33

$151.46

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 2
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 3
1/3

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard Mobil Acc Tub

Non-refundable
Breakfast Included
20% OFF$189.33

$151.46

Includes taxes & fees

Guest Reviews

8.6
Excellent120 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the friendly and helpful staff.

Categories

Cleanliness8.8
Service9.3
Location8.8
Room Quality7.8
Amenities8.8
Value for Money7.8
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

M
mark
Verified booking
friends
Standard Room
Stayed in May 23, 2024

"Exceptional"

10.0

Great complimentary breakfast, clean rooms and amenities keep us coming back!

Helpful?
F
Frank
Verified booking
Standard Room
Stayed in May 21, 2024

"Good"

4.0

Property is dicey at best. I was thankful they had rooms during a hectic Charlotte travel evening-- I soon found out why they had vacancies once I arrived.

Helpful?
R
Ross
Verified booking
Standard Room
Stayed in May 17, 2024

"Excellent"

8.0

The young woman who checked us in on May 16, 2024 was excellent. She was professional, pleasant, and had to deal with a lot of people needing her attention. The original room we were given had not been cleaned even though it showed it had been on her computer. The minute she found out, she was very apologetic assigning us another room which she personally checked to be sure it had been cleaned. Also, when we’re checking in there were 4-5 people in front of us and a couple behind us. She remained polite, patient and professional with everyone while efficiently getting everyone checked in and answering their questions. A real gem of an employee.

Helpful?
D
Daniel Derrick
Verified booking
friends
Standard Room
Stayed in May 12, 2024

"Exceptional"

10.0

Nice hotel

Helpful?
W
Warren
Verified booking
family
Standard Room
Stayed in May 10, 2024

"Excellent"

8.0

Clean, quiet, and friendly staff.

Helpful?
L
Leigh
Verified booking
Standard Room
Stayed in May 7, 2024

"Exceptional"

10.0

Nice and clean

Helpful?
M
Melvin
Verified booking
family
Standard Room
Stayed in May 6, 2024

"Exceptional"

10.0

Great stay! Excellent staff!

Helpful?
N
Natalie
Verified booking
Standard Room
Stayed in May 3, 2024

"Such a great weekend"

10.0

These beds were so cozy, clean and the sheets were honestly the best sheets ever in a hotel, so soft and cold.. BEST EVER! Breakfast was amazing, hotel was clean.. bookmarked for later stays!

Helpful?
I
Isetta
Verified booking
friends
Standard Room
Stayed in Apr 29, 2024

"Exceptional"

10.0

Friendly staff, patient when explaining rules on arrival. Great breakfast! Areas kept clean. Hotel room phone had no phone cord but I walked to desk and got what I needed (shower cap).

Helpful?
A
Ahmed
Verified booking
Standard Room
Stayed in Apr 26, 2024

"Excellent"

8.0

Second time staying here. It is one of the best options in the area

Helpful?
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