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8.6 / 10 Guest Rating

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

9420 E Independence Blvd, Matthews, North Carolina, 28105, Matthews, US

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG - main view

About the Property

Recreational Amenities and Views
Embrace relaxation at the 24-hour fitness center or savor the scenery from the terrace.

Complimentary Breakfast and Featured Services
Start your day with a free on-the-go breakfast and enjoy services like dry cleaning, newspapers, and a business center.

Convenient Features and Comfortable Stays
Get cozy in one of the 89 rooms with free Wi-Fi, flat-screen TVs, and amenities like refrigerators and desks. Enjoy local calls and cable programming for your entertainment.

Begin your ideal stay by booking now at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel.

Facilities & Amenities

Free breakfast
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Fitness facilities
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
1/4

Standard Room, 2 Queen Beds

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$173.73

$138.98

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) - Photo 1
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) - Photo 2
1/2

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

2 Queen Beds324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Stndrd Mobil Acc Roll In Shwr

Non-refundable
Breakfast Included
20% OFF$173.73

$138.98

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) - Photo 2
1/2

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Stndrd Mobil Acc Roll In Shwr

Non-refundable
Breakfast Included
20% OFF$187.46

$149.97

Includes taxes & fees
Standard Room - Photo 1

Standard Room

1 King Bed OR 1 Queen Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Standard Room

Non-refundable
Breakfast Included
20% OFF$173.73

$138.98

Includes taxes & fees
Suite, 1 King Bed (Extra Living Area) - Photo 1
Suite, 1 King Bed (Extra Living Area) - Photo 2
Suite, 1 King Bed (Extra Living Area) - Photo 3
Suite, 1 King Bed (Extra Living Area) - Photo 4
1/4

Suite, 1 King Bed (Extra Living Area)

1 King Bed384 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Suite Extra Living Area

Non-refundable
Breakfast Included
20% OFF$201.18

$160.94

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
1/4

Standard Room, 1 King Bed

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard

Non-refundable
Breakfast Included
20% OFF$187.46

$149.97

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 2
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 3
1/3

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King Bed324 sq feet Layout - Separate living roomInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard Mobil Acc Tub

Non-refundable
Breakfast Included
20% OFF$187.46

$149.97

Includes taxes & fees

Guest Reviews

8.6
Excellent120 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the friendly and helpful staff.

Categories

Cleanliness8.8
Service9.3
Location8.8
Room Quality7.8
Amenities8.8
Value for Money7.8
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

J
jhon
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2024

"Exceptional"

10.0

What a great stay again. Rooms super clean ,confy beds and breakfast was very good

Helpful?
L
Lee
Verified booking
Standard Room
Stayed in Jan 1, 2024

"Exceptional"

10.0

Easy, clean and convenient

Helpful?
J
Jeffrey
Verified booking
Standard Room
Stayed in Jan 1, 2024

"Exceptional"

10.0

Hard to get in/out of parking lot

Helpful?
T
Tammey
Verified booking
family
Standard Room
Stayed in Dec 30, 2023

"Exceptional"

10.0

Clean!!!!

Helpful?
V
Vanessa
Verified booking
Standard Room
Stayed in Dec 26, 2023

"Outstanding Customer Service"

10.0

The overall stay was the quality we’ve always experienced at Holiday Inn Express & Suites. But this one in Matthews, NC has a true customer service gem for a front desk manager. I believe his name is James. Pleasant, personable, and excellent customer service skills…James’ interaction with my wife and I was the type of service that tells your clients they are his priority, they are appreciated, and that he would like to see them again. Job well done.

Helpful?
K
Kim
Verified booking
Standard Room
Stayed in Dec 10, 2023

"Nice hotel stay"

8.0

I enjoyed stay at Holiday Inn Express very much. Everyone at front desk was awesome! With special mention to James, he should be considered the ambassador to your hotel. the included breakfast buffet was an added pleasure to starting the day. The only reason did not provide 5 stars was housekeeping was slack at times and had to be searched for to clean room and provide fresh bathroom items.

Helpful?
L
Leslie
Verified booking
family
Standard Room
Stayed in Nov 26, 2023

"Excellent"

8.0

Good place to stay but we didn’t get much sleep because the people in the room directly above us sounded like 42 hippos running around at 4:30 am. We had our fan on full time and could still hear every step they took.

Helpful?
M
Maryjane
Verified booking
Standard Room
Stayed in Nov 24, 2023

"Exceptional"

10.0

Comfy beds. Very clean.friendly staff. Also good breakfast

Helpful?
J
Julie
Verified booking
family
Standard Room
Stayed in Nov 23, 2023

"Exceptional"

10.0

Room was very clean. My bed had a terrible squeak in it. Every time you’d move or turn over it would squeak. Didn’t have a working phone in the room. But overall it was a nice stay. I’m picky about where I stay because I’m a germaphobe and I can say this place was clean.

Helpful?
J
Jose
Verified booking
family
Standard Room
Stayed in Nov 13, 2023

"Exceptional"

10.0

Great location and safe staff super friendly, will come back.

Helpful?
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