San Gregorio Hotel & SPA

Stayed there during high season. The rooms were great, pool was nice, sauna was great. But jacuzzi was horrible, the water really smelled like sweat, but it was understandable, because it was hot water and it was working non stop and it was never empty, so it became like a concentrated human stew. Other than that, it was good.

Great place, great spa. Recommended for honey moon

We went for a family vacation to Guatemala we had activities to do the first couple of days, our plan was to relax with the kids the last 4 days.. We were then made aware that the kids are not allowed in the spa which is normal for every hotel we have been to but what they don't tell you is that the pools are inside the spa. The rooms are beautiful but are not very functional, no refrigerator, no place to put your clothes away. It is a beautiful hotel maybe for a overnight hotel and definetely do not bring your children. It would be better if the advertise it as a Adult only hotel.

The place is peacefull, great view, away from city life.

This hotel was amazing; they offer quite a variety of spa services; the pool are is comfortable and relaxing. The bungalows are independent from each other; and since its located in the mountain this provides a very relaxing setting with a great view. One thing I didnt like is that restaurant service from monday to wednesday is limited at night; they close it at 7pm and they charge a fee for bringing food from outaide the hotel...

Service was really bad

We didn't even get to stay, because the hotel didn't have our reservation. They explained to us that Expedia overbooked rooms so ours was not available. They didn't even tried to find a reasonable solution, the only way was to return next week. I have used Expedia several times and I have never experienced something like this. We were supposed to have a relaxed night instead we have the worst night ever trying to get another place to stay for the night. I do not recommend this hotel at all!! they lack responsibility, professionalism and service spirit. DO NOT GO TO THIS PLACE EVER!!

it was very relaxing and quietfull

The staff was wonderful. The spa, pool, and restaurant were great.

Great stay as always. Breakfast "Huevos Benectinos" are wonderful. Room was cold at night but that's just Guatemala as many hotels and most houses don't have HVAC. We stayed this time in December but also stayed in May when the nights were not as cold. The owner is very gracious and the serivce is exceptional. Views of el Volcan de Pacaya and el Lago de Amatitlan are breathtaking.