San Gregorio Hotel & SPA

The hotel was clean and beautiful. The staff was friendly and kind. The food was wonderful, but it was overpriced. They had booked the room that should have been reserved for Expedia, so my daughter and I paid to stay in a tiny room above the kitchen and not the bungalow we should have received. The room had personal effects in the drawers and the closets were kept locked so we had to keep our stuff in our suitcases. The next morning the owner talked to us at breakfast and apologized, stating she would do something to make it up to us. She did not. The massages were wonderful. But all the other services we received were subpar. The pedicures, manicures, facials, and hairstyling were terrible. Their staff is obviously not trained in these services. In fact, the "pedicurist" kept looking at her phone or out the window, while she did the bare minimum awkwardly. The "Aesthetician" kept leaving the room and worked on my face a total of 15 minutes.

Hotel is about 30 min from GUA airport/central city. It has the best view of Guatemala from hill top and the courtesy of hotel staff is priceless. Food was amazing and very reasonable price. Very quiet, best spot to relax and unwind from crazy work life. For those that want to explore other cities, I recommend reserving a rental car in advance w/ GPS as TAXI price can add up.