The Beach Boutique House

It’s location

The part of the hotel we stayed in was very dated and run down it was not as shown on the app

The hotel cancelled our booking 2 weeks away from our New Years family holiday. I contacted the hotel several times via email, telephone and via Booking.com seeking information and re-book but received no response. I have now had seek alternative accommodation at an inflated price. Not acceptable and an appalling service from a hotel that clearly cannot be trusted.

Perfect venue, delicious breakfast and great swiming pool.

Being in the off season,the restaurant was not running to full capacity but there was an adequate selection on offer.

Staff very friendly, helpful and accommodating. Kids loved the pool. Very close to markets and surrounding streets had plenty of shops, salons and restaurants. Good value for money. Kids of varying ages - all had a great time. All facilities were available and in good condition. We paid extra for breakfast, it was tasty and varied daily. The grounds of the hotel were always clean and our rooms were clean and beds comfortable. Water in the pool was a lovely temperature and there were plenty of seats around it. We miss it already! I would say I'd go back BUT Thailand is so beautiful and we want to explore more of it! It was easy to organise taxis etc to get around - it is in a good location.

The only thing is that we felt the swimming pool could do with a spruce - understandably on low priority atm due to Covid fallout - bubbles in spa areas were not working but didn't really affect our fun. It is not a leisurely stroll to the beach - not so much of an issue for us but may be to others.

Well appointed rooms with decent internet connection and TV variety. Comfortable beds. Staff are friendly and helpful.

The pool is a bit tired and has lots of missing tiles and 'scum' around the walls at water line. I was there for 10 days on this visit (and have stayed there 7 times in total) and these aspects don't seem to have been addressed at all

Beds were very comfortable. Very big room.

No WiFi in rooms. Took over 2 hours to get room sorted as one room moved 3 times as there was a big gap between the balcony door and outside (wouldn't have been good with mossys). Hotel very tired, lots of tiles missing from the pool.