Orchid Hotel and Spa Kalim Bay

Lo único bueno el personal

Reservamos el hotel con poca antelación y leimos las reseñas pero pensabamos que no seria para tanto. Llegamos y el pasillo hacia nuestra habitación tenía toallas sucias y con pelos encima de la mesa en el suelo había cartón y trapos y estaba sucio. Al entrar a la habitación lo primero que notabas era un olor muy fuerte a pintura o barniz, a cerrado y humedad. Habían pintado recientemente las manchas de humedad de las paredes. Lo que captaba la atención al entrar era una gran mancha de humedad en lo que sostiene el colchón. Se notaba que la habitación llevaba tiempo sin abrirse.Las mesitas tenían polvo al igual que la lámpara y todo en la habitación, no habian limpiado la habitacion ni de lejos. Las sábanas de una cama tenían pelos, pero pelos no de que se le haya podido caer a la limpiadora, pelos cortos de como cuando te depilas. Las sillas de la terraza sucias y rotas. La piscina no se podía ni usar porque el agua estaba llena de basura. Haced caso a las reseñas. Nos dio bastante asco dormir ahí sabiendo que esa habitación estaba sucia a mas no poder...

Rien

Tous

Rien du tout

Tout

horrific hotel WORST CUSTOMER SERVICE !!!! CANCELED OUR ROOM HOURS BEFORE CHECKING IN LEAVING US WITH KNOWWHERE TO STAY HORRIFIC HOTEL

NOT CANCELING A ROOM BOOKING THE DAY OF CHECK IN, DISGUSTING

I saw lots of bad reviews on this place and was sceptical... Well I was very surprised!! Staff friendly and breakfast was basic but free and hit the spot ! If you are wanting finer things don't book here but if you're looking for budget friendly and great location and views that are amazing this is your place !

Only thing that we didn't like but dealt with it was the stairs (us being on top floor) but really we only walked them twice a day when leaving and coming 😊

Nothing!!!

Worst Hotel Experience Ever! I recently stayed and I can confidently say it was one of the worst experiences of my life. From the moment I arrived, the place was an absolute disaster. The lobby was unkempt, and the check-in process no one was there at all! Once I finally got my room, I was horrified by the state of cleanliness. The floors were sticky, the bathroom had mold in the corners, and it smelled like something died in there. It was obvious that the management doesn't prioritize hygiene at all. I found hair in the bed and dust everywhere. How is it possible for a hotel to be this dirty? Additionally, the amenities advertised were nowhere to be found. I had hoped for a relaxing stay, but instead, I spent my time trying to avoid the foul conditions of the hotel. Do yourself a favor and steer clear of this Hotel. It’s not worth the money, and the lack of cleanliness and poor service makes it a place best avoided!

this place should be demolished, we always stay in budget accommodation, our standards are not high by any means but this place is the worst place ive ever stayed, filthy dirty, mould everywhere it the first thing u can smell all the pool chairs broken, safes didn't lock doors on 3 out of our 4 rooms didn't lock, broken shower heads, no fresh water you weren't given fresh water or toilet paper, receptionist was the rudest lady appalling behaviour from her, had no water at all 2 days in a row and what topped our trip off was on the when we first arrived the owner resides on the second floor room above pool, we had the room below pool view, dog just barked and barked and then much to our disbelief the staff were cleaning the verandah of that room with a hose washing the dog faeces off in the pool i immediately confronted staff who laughed and said yes..... next day pool was filled with chemicals, no one used the pool from during our stay the smell and color was vile. staff doing dodgy money deals all night long, i could go on and on writing reviews isn't something i normally do but all the review are truthful and i usually like to make my own judgment on places but this place is atrocious and should be avoided at all costs, i just hope this place is shut down so others dont have to deal with this horror, i have made formal complaints to booking. com in hopes they no longer advertise it. the photos don't compare to how bad it is video of the faeces being washed into pool wont load photo of pool is before this but was still dirty hence why i took the photo.