Trisara Villas & Residences Phuket

The road to the beach was very difficult. It was very difficult because we were not notified in advance that it was closed due to construction

The villa is clean Quiet Good services The staff is helpful and active

Lack of halal food varieties Food varieties need to add international foods that suit visitors One night we had heavy rain and winds and granite fell on my family, unfortunately the resort did not contact us and did not check on our safety.

The Resort ambience, design and landscaping is so amazing. Staff are so friendly and helpful, coffee is another experience.

Despite that the locatio is so peaceful and quiet for relaxing but it's far from the attractions.

Our stay at Trisara far exceeded our expectations. The property, the room, the service and the food was unforgettable. The staff was so attentive to our needs. We brought our 2 young children and used the babysitters so we could enjoy massages, exercising and dinner so it really felt like a vacation. The kids club was also perfect and the staff was AMAZING there- our girls loved the toys and activities the babysitters did with them. The spa was beautiful and incredible. The masseuses were all amazing (catered to individual needs) - the Thai massage and facials were beyond- my favorite masseuse was Su. The food was some of the best food we’ve ever had (and we live in Japan) - the staff at the restaurants were amazing and so kind to our kids. Highly recommend for families or for a romantic getaway.

Superb retreat with excellent service

Nothing!

superb facilities, great staff, great villa with spectacular views

top end expensive

For the high cost of the stay, I felt the service was not good. The good points were the cleanliness of the rooms and the kindness of the staff. The bad points were the spa. I had the “Jara Treatment (90min)” and there was a lot of confusing information in the leaflet. （The leaflet contained a lot of confusing information (massage, energy flow, tension release, hot stones, Indian head massage, etc.). I did not know which treatment “Jara Treatment(90min)” I wanted to receive, so I asked the hotel chat service. Then the hotel staff answered, “Please see the leaflet". I had other things I wanted to do during my stay, and I also thought “Trisara Spa will not disappoint me”, so I did not check any further and it was the day of the spa. I was not disappointed, and I did not check further on the day of the spa. There was no special treatment at all as described in the leaflet. And although the hotel claims to have the “best technology in Thailand,” in reality it was just a monotonous massage in which the muscles of the body were smoothed out, and I could not feel the technology. I don't know why I paid such a high fee for this treatment. I really thought it would have been better to go to a regular Thai massage parlor.