Sleep Inn & Suites Hwy 290-NW Freeway

Hotel was very quiet and that's #1 in my book, so I would've given it a great rating but it became very difficult to do so when pretty much everything else went south.   It started with a bad toilet that wouldn't drain. Somebody did come with a plunger and it got a little better, but every time I flushed it, made me wonder what was going to happen.   Then the fridge was not keeping the right temperature, it would freeze and unfreeze the food I had in there PLUS the Coffeemaker was not working at all, the door latch was busted, etc. I don't know if it's "my imagination" but I think certain hotels assign rooms with issues to "certain customers", especially if you came in at a lower rate that they obviously set up, so their rooms won't go empty, but still they seem to resent YOU for it. I feel like if I were in charge and the hotel was not busy, everybody would get the good working rooms because it can only result in repeat customers and better reviews which might lead to higher occupancy and better profits later. Anyway, I dealt with those issues but the kicker was that an extra phone I had in the room "went missing". I reported it to Mike at front desk and even mentioned that the day the room was cleaned WED the 7th nothing happened to the phone, (but I'm sure it was noticed), the next day Thurs 8th, when supposedly nobody went in the room, it did go missing!!   It was Room #306 by the way.

Mentioned above.

Peaceful, clean, comfortable

Breakfast offered no protein nor dairy

Whenever I had an issue, the front desk would be as helpful as possible.

Lack of breakfast… Ubers getting lost to and from location.