Holiday Inn Hou Energy Corridor Eldridge by IHG

Great

Staff was great!

Just had two small cockroaches in my room.

This is a great place to stay, especially if you’re on a budget. I had two issues, one small and one not so small. The front desk handled both.

I’ve stayed at many hotels throughout my business career and always had status wherever I went. This time the reservation was made by my father and experienced a few hiccups due to how it was booked. However, The manager on site was absolutely WONDERFUL! He noticed from a distance that we were having trouble as the person checking us in was helping us in the best way she was empowered to but the manager stepped in and aided her with is discretionary authority and helped my daughter and I get checked in with expedience and courtesy. I rarely write reviews as I am sleeping in a hotel usually a third of the year but this experience was everyday awesomeness and his hands on approach is the definition of attention to detail. The hotel was clean and updated; on par with many Hilton or Westin properties at higher price points. Of the many Holiday Inns I have stayed, this was easily the best maintained and managed. Keep up the good work there! Thank you for the great stay!

We had an unexpected lengthy stay due to my husband being very sick. Front desk staff, each and every one, was very helpful with making sure he had what he needed! Veronica, from housekeeping was wonderfully accommodating to our situation: removing trash and leaving fresh towels. If one has to be sick away from home this was the best other option!

old run down

Terrible costumer service from the front desk to housekeeping personal,

Air conditioner leaked water into the room

Recently renovated