Carmelia Haven Resort

I private pool with burning effect Food Ambiance Neat Soo private

No iron box No hair dryer Chappels only one pair This is in convince for customer

Everything was perfectly alright. Nice staffs,great breakfast and especially great atmosphere and ambience of the resort.

Nothing

Good

The location is amazing in a lush cardamom plantation. The hotel is like a park and very few rooms at the same time, so a lot of privacy. Staff were very nice as well and the food was excellent

Wifi was very slow signal and only in the rooms. Rooms also need some refurbishment

Fantastic location in the middle of a plantation, surrounded by nature.

The location was very nice and the hotel staff was very friendly to help us.

Moving from the reception to room. Elderly people are not able to get into any vehicle.like battery cars, anything that can help

No Wi-Fi any where, I don’t mind that, but, advertising with the statement of free Wi-Fi is a lie. It is not acceptable. I faced no electricity for all night too. No small carts are buggies are available for transport of guests or passengers. Evening walks with iPhone light is scary and impossible on rainy nights. Room charges are too high when there is no phone connection from the room to the front desk, definitely no Wi-Fi. Supposedly, you do not have a Thakkedy SIM card, then you have no communication with the outside world. If something happens in the evening or weekend and you need help, very disappointing to find that the front office is closed. In Kerala this property charge similar to Taj, Green Cove, Kovalam, but no comparison to the view of Taj’s Ocean view or Backwater FREE boat ride or Chef’s special sea fish or an Ayurvedic Spa. Incredible Taj breakfast has no comparison. Will not pay this much money to Carmelia ever again. I canceled my last night out of security reasons. It is not worth for even one night

The place The ambience The serenity The staffs - Anjana, Saneesh and Suraj The fun activities provided

The need to add temperature controlled pools (atleast for the private pool villa) because it's a total waste booking that room otherwise.