Holiday Inn Express Pembroke by IHG

I liked the location and the scenery.

Someone at 6 am started blasting a tv show. It was someone on staff in the hallways.

Train air horn at 4:48am every morning. Be ready to wake up early.

Our room was okay, the hvac unit was extremely loud and in the middle of the night there a dog barking in the hallway that woke us up. Other than those 2 things the experience was okay.

Toilet was broken. Bed not comfortable

Pros: Staff was very friendly Nice common space with lovely aesthetics Free breakfast was clean and fresh Beds were comfortable (firm side) Plenty of pillows (soft & firm options) A/C worked well Large tv Generally well maintained/clean Easy parking and decently lit Gym was small but clean Good snack options including local treats Cons: One of our beds had black hair on the sheet/had to replace ourselves Elevator is very slow and there is only 1 A/C is older and loud Noisy everything: bring earplugs if you must stay here! floors are thin with no padding under the carpet. Every step makes a sound. People below us complained because walking/rolling the office chair an inch was too loud

N/A

Clean and comfortable room. Big thank you to Samantha at front desk - very kindly helped us to a room with two separate beds.

Air conditioner very noisy - had to sleep w pillow over head

Very clean quiet and my dog loved it there

Staff could have been friendlier