The Bay Samui

Location and surrounding luxurious properties which makes it look special

No housekeeping, no pool, no proper breakfast

A praia ao lado

Os funcionários antipáticos, sem saber gerir ou acolher os clientes. Reservei um quarto com uma pequena piscina privada e quando chegámos, tinha um palmo de água suja lá dentro. Não tínhamos água corrente nas torneiras. Havia buracos nas paredes e nada estava muito limpo. O pequeno almoço não era apropriado e cobraram-nos o dinheiro na mesma, depois de termos dito que não queríamos. Tentámos encontrar uma solução para mudar de quarto mas nada foi feito. Más condições nos acabamentos. Valeu pela ilha mas de resto, só problemas

Het bed was wel comfortabel om op te slapen.

Dit was echt niet normaal. De medewerkers zijn er bijna nooit ik heb er 3 dagen verbleven en alle 3 de dagen is mijn kamer niet opgeruimd en heb ik ook niet mijn 2 flessen water gekregen. Er was soms wel warm water en soms niet en de laatste 1.5 dag dat ik daar verbleef kleurde het water geel/bruin en uiteindelijk de laatste dag was er echt helemaal geen water meer. En kleurde het water van de toilet ook helemaal geel bruin. De zwembaden stonden leeg met allemaal troep erin. Er zaten allerlei kleine barsten en scheuren in de muren. Het enige wat comfortabel was dat was het bed daar was prima op te slapen. Verder was alles zeer slecht onderhouden. Ik heb meerdere keren vastgezeten in verschillende gevangenissen en elke gevangenis waar ik heb gezeten was nog beter dan dit verblijf. Zelfs in de gevangenis heb je schoon douche water.

The room was lovely as was the beach

Private pool was lovely the hotel shared pool was not useable and brown.. there was zero facilities nowhere is even buy supplies or water.

View, location, facility, service, pool

Food, air conditioning, reception

Ruhig abgelegen

Sengen var vildt hård poolen var koldt og meget beskidt

Worst hotel I jave ever stayed in. I have sent Hotels an email about how poor it was

After viewing the property online through Expedia, it looked great when we arrived and we’re showing our room not so great anymore mould on every window inside and the frames bathroom mould all over the bathtub wouldn’t even bathe the dog in that tub. The grounds were in such disarray. I don’t think they’ve cleaned this place up in 10 years. Would not recommend to my worst enemy. I wish I could throw some pictures in here to show. We were told by the hotel after we left the first night that we would get a full refund hasn’t happened not happy never again.