Sands Motel Niagara Falls

Not clean at all. Not worth 320 for 2 nights thats for sure. There was no cover on yhe drain hole in the shower and some sort of slug came through while we were showering. Would not go back. Plus side the staff were nice and gave us extra towels when asked.

This was not the nicest hotel I ever stayed in but the staff went above and beyond very polite if I had to chose a fancy place or this one again I will be back. Customer service goes along way!!!

Room looked patched up Room smell like smoke for nonsmoking. I could hear people next door. Carpets looked dirty. Towels felt old. I would not stay there again. Sorry

Room not clean especially under beds. Rubbish of previous guests under beds. Limited bedding provided. Area outside room not clean.

The bed sheets were not cleaned properly; they were covered in animal hair and had a strong odor. Additionally, the Wi-Fi was not functioning for the entire day. I would like a refund for this booking. I strongly recommend against booking this hotel through Expedia.

Motel was just purchased a few months ago & has issues that owner is addressing. But its going to take some time. Of the few issues I had & brought to their attention, they were addressed immediately & with professionalism. Cost of staying at a lower cost motel vs big name. Will stay here again.

Wished they had central heating

it was cheap. and now i know why (see below)

the first night we had to sleep in our winter coats as there was very little heat nor blankets. the next day i questioned and they said there was supposed to be a portable heater in room. there was not. the remote had no batteries but it didnt matter as the cable tv did not work. the internet did not work. there were ants in the bathroom. also mold in shower and bathroom window. the towels they gave us were used , dirty with MOUSE TURDS all over it. the carpet was filthy, unvacuumed. some one should be refunding me!!

Staff were friendly and helpful room was very basic but clean Tv didn’t work wifi wasn't working very well bit for the money it was good for a night.