InTown Suites Extended Stay Bowling Green KY

Location was good

The room does not look like the pictures at all. Nothing to cook with, no plates,glasses etc…… if I wanted new sheets I had to go to the desk and get and toilet paper so I just bought my own. I had two towels and a wash rag the whole stay that I had to wash with my clothes because she told me they had no help. A stained couch and my air conditioner did not cool but I finally told the front desk and they got a new one within an hour. I was in my room with the door locked and the staff had to do an inspection did not knock just tried to open my door. I let them in they came in like drill sergeants. The hotel had a day they were planning for the exterminator to come in so I called the office asked how do I get the plastic to cover the room or I would be charged a fee. I was informed I had to come to the office I told her I worked could you please put it in my room. I would say her response was I put her out. I hope I get my $50 back the refrigerator on the side had food all down it and the toilet on the bottom lost its caulking. I would have told her but I did not want to deal with her at all.

The location and price is great. General manager Tangi is nice. Friendly staff. Rooms have refrigerators and air conditioners that work good. Two top stove that I haven’t used but sure it’s ok. Walking distance from a couple restaurants.

Roaches everywhere and haven’t had my room cleaned (vacuumed new towels covers changed) since I been here. Needs a full bug fuming throughout entire building cause they crawl outside of doors and on the beds while u sleep.

The roaches were unique or checking out after 630am on the 2nd night and being charged for 7 nights.

Renew hotel. Good prices and excellent attention of the staff

A little bit of smoke smells