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8.4 / 10 Guest Rating

The Pacific Sutera Hotel

No 1 Sutera Harbour Boulavard, Kota Kinabalu, my

The Pacific Sutera Hotel - main view

About the Property

Luxurious Amenities
Indulge in the Olympic sized swimming pool and 5 dining options.

Modern Accommodations
Relax in stylish rooms with flat-screen TVs and sea or golf course views.

Relaxing Leisure Facilities
Unwind with spa treatments, a bowling alley, and outdoor activities assistance.

To experience the ultimate luxury and relaxation, book your stay at The Pacific Sutera now.

Facilities & Amenities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From January 1st, 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted. 2 complimentary rounds of bowling are provided to guests who stay for 3 nights or more.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Premium King - Photo 1
Premium King - Photo 2
Premium King - Photo 3
Premium King - Photo 4
Premium King - Photo 5
Premium King - Photo 6
Premium King - Photo 7
1/7

Premium King

Decorated with floor-to-ceiling windows and features golf course view, this double room is fitted with a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries.

33 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium King

Non-refundable
Breakfast Included
20% OFF$178.44

$142.75

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
1/7

Junior Suite

Overlooking the sea or golf course. It features a separate living area, a flat-screen satellite TV and a mini-bar. The private bathroom is fitted with a bathtub, a shower and free toiletries.

83 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Breakfast Included
20% OFF$287.79

$230.23

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
1/5

Executive Suite

Offering additional living space and overlooking the bay. It features a flat-screen satellite TV, dining and seating areas. The private bathroom is fitted with a bathtub, a shower and free toiletries.

105 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Executive Suite

Non-refundable
Breakfast Included
20% OFF$321.1

$256.88

Includes taxes & fees
Deluxe Twin - Photo 1
Deluxe Twin - Photo 2
Deluxe Twin - Photo 3
Deluxe Twin - Photo 4
Deluxe Twin - Photo 5
Deluxe Twin - Photo 6
1/6

Deluxe Twin

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

33 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Twin

Non-refundable
Breakfast Included
20% OFF$137.05

$109.64

Includes taxes & fees
Premium Twin - Photo 1
Premium Twin - Photo 2
Premium Twin - Photo 3
Premium Twin - Photo 4
Premium Twin - Photo 5
Premium Twin - Photo 6
Premium Twin - Photo 7
Premium Twin - Photo 8
1/8

Premium Twin

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

33 sqm
Sleeps 4
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium Twin

Non-refundable
Breakfast Included
20% OFF$178.44

$142.75

Includes taxes & fees

Guest Reviews

8.4
Excellent1179 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.6
Service9.1
Location8.6
Room Quality8.1
Amenities8.6
Value for Money8.2
Food and Beverage8.6
Overall Experience8.5

Select topics to read reviews

M
Manami HatakeyamajpJP
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Very Good"

7.0
Helpful?
H
HerbienlNL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
K
KathrynauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0

The friendly and helpful staff were definetly the highlight

Helpful?
B
BellianamyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 13, 2026

"Excellent"

8.0

All

Food choice at the restaurant is a bit limited. (Ala carte)

Helpful?
N
Nor AzlinamyMY
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"lovely"

8.0

the location, cleaness, facilities and beach

Clean and beautiful

Helpful?
A
Anni F Ainsworth myMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

9.0
Helpful?
K
KelvinmyMY
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Great view"

8.0

The room that i was given was super spacious and the view is amazing! Its definitely worth the price for the amazing view despite some other issue with the room.

There's 2 TV in the room but none were working. A few of the lamps in the room were not working too, making the room a bit dark. There was suppose to be a hairdryer in the room but we could not find it, so we tried to called for room service using the room's phone, to which, was not working as well! So we called the hotel using our cell, telling them that the phone was not working and we needed a hair dryer. 20 minutes later, the technician came but only to fix the phone. I had to call the hotel another 2 times (using my cellphone once and the fixed room phone another time) and waited about an hour before the hairdryer arrived. That experience was terrible as it was about 11.45pm when we got our hairdryer. Also, the room's electric sockets are all located at unreasonable places & height, you cant charged your phone next to the bed unless you unplug 1 of the lamp (which the room is already dark enough) and the socket is too low, which is a bit hard to reach.

Helpful?
H
Halijah BeemyMY
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Excellent"

8.0
Helpful?
K
KevinauAU
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"Room need to be upgraded"

7.0

Parking

Condition of the beds, too old and too soft. Bathroom is

Helpful?
A
AIDAHmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

10.0
Helpful?