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8.4 / 10 Guest Rating

The Pacific Sutera Hotel

No 1 Sutera Harbour Boulavard, Kota Kinabalu, my

The Pacific Sutera Hotel - main view

About the Property

Luxurious Amenities
Indulge in the Olympic sized swimming pool and 5 dining options.

Modern Accommodations
Relax in stylish rooms with flat-screen TVs and sea or golf course views.

Relaxing Leisure Facilities
Unwind with spa treatments, a bowling alley, and outdoor activities assistance.

To experience the ultimate luxury and relaxation, book your stay at The Pacific Sutera now.

Facilities & Amenities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From January 1st, 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted. 2 complimentary rounds of bowling are provided to guests who stay for 3 nights or more.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
1/7

Junior Suite

Overlooking the sea or golf course. It features a separate living area, a flat-screen satellite TV and a mini-bar. The private bathroom is fitted with a bathtub, a shower and free toiletries.

83 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Breakfast Included
20% OFF$454.68

$363.74

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
1/5

Executive Suite

Offering additional living space and overlooking the bay. It features a flat-screen satellite TV, dining and seating areas. The private bathroom is fitted with a bathtub, a shower and free toiletries.

105 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Executive Suite

Non-refundable
Breakfast Included
20% OFF$501.48

$401.18

Includes taxes & fees

Guest Reviews

8.4
Excellent1179 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.6
Service9.1
Location8.6
Room Quality8.1
Amenities8.6
Value for Money8.2
Food and Beverage8.6
Overall Experience8.5

Select topics to read reviews

M
MaslinamyMY
Verified booking
family_with_children
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

9.0

All the facilities & activities available.

Helpful?
M
Maps00042664516
Verified booking
Family
Standard Room
Stayed in Apr 4, 2026

"uncomfortable sleep due to drumming guests"

2.0

booked stay with family, 2x executive room for 3days and 2 nights. both of the nights, there was a small event happening with singing and loud noise. our room is at 6th floor. it was uncomfortable sleep for both night, and the last night was the worst as there was an Annual Company event from brunei. as their theme was CIRCUS and yes that includes LOUD NOISE OF BANGING DRUMS. i dont mind of the screams. but it was the DRUM BANGING AT 11.30PM. and it last for almost half hour. i do not understand on how this top hotels allowed such noise to happen in the late night.

Helpful?
R
racheljG2547ES
Verified booking
Friends getaway
Standard Room
Stayed in Apr 1, 2026

"Recommend this place (definitely)"

10.0

Perfect place to see sunset and enjoy music at rooftop 🌅 !! I definitely recommend this place to visit when you are here KK👸🏻🖤 Also I wanna mention “Attrah” !!! She’s very kind, adorable and friendly :)) 🙌🏻 But, of course the other staffs as well hahah ✨ Thank you for your service guys !

Helpful?
C
chenj790
Verified booking
Friends getaway
Standard Room
Stayed in Mar 29, 2026

"Loveeeee"

10.0

Attrah , asry , ali and sharif ah veeeryyyyy good service and friendly

Helpful?
G
Getaway07367923424
Verified booking
Family
Standard Room
Stayed in Mar 29, 2026

"Loveeee"

10.0

ATTRAH sharif ali asry very good service

Helpful?
V
Voyager57401487134
Verified booking
Family
Standard Room
Stayed in Mar 28, 2026

"Cafe Boleh"

2.0

Cafe boleh buffer today , food was not fresh at all & for those meal is not keep warm. disappointed.

Helpful?
1
117ivykHONGDONG COUNTY, SHANXI
Verified booking
Couples
Standard Room
Stayed in Mar 28, 2026

"Good sunset 🌅"

10.0

Good environment and food 😍Attrah , sharif , chef rayner , chef mixi, ali so gooodd

Helpful?
P
Passenger13613017120
Verified booking
Friends getaway
Standard Room
Stayed in Mar 27, 2026

"F&B"

10.0

Everything was good, staff are very friendly & helpful. Credit to Mr Azmi, Nurkiah & Cherrin. Thumbs up👍.

Helpful?
G
Global32493072569
Verified booking
Friends getaway
Standard Room
Stayed in Mar 27, 2026

"F&B"

10.0

Good service and friendly staff. Nice environment. Staff really helpful. Mr.Azmi, Ms Cheerin, Ms.Nurkiah and team sangat2 membantu…Keep it up and see you all soon😍😊

Helpful?
B
bsion77
Verified booking
Friends getaway
Standard Room
Stayed in Mar 27, 2026

"F&B"

10.0

The staffs, Azmi, Nurkiah & team very helpful & friendly

Helpful?