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8.4 / 10 Guest Rating

The Pacific Sutera Hotel

No 1 Sutera Harbour Boulavard, Kota Kinabalu, my

The Pacific Sutera Hotel - main view

About the Property

Luxurious Amenities
Indulge in the Olympic sized swimming pool and 5 dining options.

Modern Accommodations
Relax in stylish rooms with flat-screen TVs and sea or golf course views.

Relaxing Leisure Facilities
Unwind with spa treatments, a bowling alley, and outdoor activities assistance.

To experience the ultimate luxury and relaxation, book your stay at The Pacific Sutera now.

Facilities & Amenities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From January 1st, 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted. 2 complimentary rounds of bowling are provided to guests who stay for 3 nights or more.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
1/7

Junior Suite

Overlooking the sea or golf course. It features a separate living area, a flat-screen satellite TV and a mini-bar. The private bathroom is fitted with a bathtub, a shower and free toiletries.

83 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Breakfast Included
20% OFF$326.61

$261.29

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
1/5

Executive Suite

Offering additional living space and overlooking the bay. It features a flat-screen satellite TV, dining and seating areas. The private bathroom is fitted with a bathtub, a shower and free toiletries.

105 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Executive Suite

Non-refundable
Breakfast Included
20% OFF$402.13

$321.7

Includes taxes & fees

Guest Reviews

8.4
Excellent1179 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.6
Service9.1
Location8.6
Room Quality8.1
Amenities8.6
Value for Money8.2
Food and Beverage8.6
Overall Experience8.5

Select topics to read reviews

R
RuhaizatmyMY
Verified booking
family_with_children
Standard Room
Stayed in Mar 27, 2026

"Exceptional"

10.0
Helpful?
A
Abdul HakimmyMY
Verified booking
couple
Standard Room
Stayed in Mar 26, 2026

"Exceptional"

10.0

Nice view.. swimming pool is awesome staff very friendly and helpful

Helpful?
A
Abdul HakimmyMY
Verified booking
couple
Standard Room
Stayed in Mar 26, 2026

"Exceptional"

10.0

Very clean.. beautiful view

Helpful?
3
347songl
Verified booking
Couples
Standard Room
Stayed in Mar 23, 2026

"worse experience"

4.0

Located in Sutera resort, marina nearby, convenient to take boats. Poor service without telling anything to caution, wall paper peeling off cuz wet weather, sanitary bag can’t open, two caps no comb, dirty cup and desk, hair dryer not working, staff send me a portable one, can’t turn off the night light, phoned reception, but no one come, no socket at both side of beds. Noisy and not soundproof, especially flights at night and cleaning in the morning. Rooms at average size, friendly environment outside doors, swimming pools and function rooms are playable, sea view and bar at the top floor can enjoy the sunset.

Helpful?
F
Fearless29664272395
Verified booking
Family
Standard Room
Stayed in Mar 21, 2026

"Amazing place"

6.0

So far the place nice of course the view the sea breeze but not ask lah old hotel lehh.friendly staff comfortable all thingss the food 4starr i can afford not all sedap some nice but some nit bad lah

Helpful?
D
Dream49077753728
Verified booking
Couples
Standard Room
Stayed in Mar 16, 2026

"Dinner"

10.0

Love the ambience & sunset. The cheesecake & pizza is so so good

Helpful?
F
FionaieIE
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

10.0
Helpful?
T
Thanh ThanhvnVN
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Exceptional"

9.0

Đẹp, rộng, nhiều tiện ích

Cách âm siêu tệ. Ngủ không được vì phòng bên cạnh nói chuyện quá ồn ào. Đồ ăn sáng tạm ổn, chưa thật sự phong phú

Helpful?
W
Wing ChangauAU
Verified booking
family_with_children
Standard Room
Stayed in Mar 7, 2026

"Exceptional"

9.0

Seaview. Pool.

Dirty windows - green moss growing on the edges

Helpful?
W
wangy735
Verified booking
Friends getaway
Standard Room
Stayed in Mar 2, 2026

"Lovee"

10.0

Attrah and kristen very good.service and. So pretty

Helpful?