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7 / 10 Guest Rating

Hotel Willow Banks Shimla

Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001, Shimla, IN

Hotel Willow Banks Shimla - main view

About the Property

Luxurious Spa Services - Indulge in a range of spa treatments including massages, body treatments, and facials during your stay.

Recreational Amenities - Enjoy the vibrant nightlife at the hotel's nightclub, relax at the health club, or unwind in the soothing sauna for a well-rounded leisure experience.

Diverse Dining Options - Choose from 4 restaurants offering delicious meals, or opt for 24-hour room service. Don't forget to grab a drink at one of the 2 bars/lounges.

Immerse yourself in luxury at Hotel Willow Banks, conveniently situated a stone's throw away from Mall Road. Book now to experience the epitome of comfort and elegance!

Facilities & Amenities

Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good26 verified reviews
AI Summary

Guests highly rate the clean and large rooms and frequently praise the excellent location.

Categories

Cleanliness7.7
Service7.7
Location7.7
Room Quality7.2
Amenities7.2
Value for Money6.2
Food and Beverage6.2
Overall Experience6.2

Select topics to read reviews

H
Harsh
Verified booking
friends
Standard Room
Stayed in Sep 20, 2025

"Exceptional"

10.0

My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla.

Helpful?
K
Kenneth
Verified booking
Standard Room
Stayed in Sep 17, 2025

"Excellent"

8.0

Good location. A proper European level service and maintained hotel. Rare for India. Stayed there twice. Would recommend. Food and drink relatively pricey as you would expect.

Helpful?
K
Kenneth
Verified booking
friends
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0

There is no accessible parking. Beware! It's a long climb up steps or by the Govt restricted roadway. The hotel is not set up for anybody with an accessibility issue. Generally nice staff, professionally run. Food offering is pretty standard for India. Hotel is recommended. Would happily stay again.

Helpful?
J
Jatin
Verified booking
family
Standard Room
Stayed in May 3, 2025

"Good"

6.0

Property is old,well maintained .Still property needs to be renovated. Poor experience with wifi.

Helpful?
J
Jatin
Verified booking
family
Standard Room
Stayed in May 3, 2025

"Good"

6.0

Property is old & decent to live. Very poor experience with wifi . Wifi does not work at all. They need to work upon the room maintenance a lot now .Still the rooms of year 1817

Helpful?
N
Nicholas
Verified booking
Standard Room
Stayed in May 3, 2025

"Shimla. Awesome, but Make your own decision."

8.0

My first time in Shimla, which turns out to be a party town. Epic views, but noisy accommodation as there are several bars in this place. It is on Mall Road which for first time travellers here is a tourist hotspot for national and international travellers. Depends on you, if you like to be in the heart of town then go if not choose somewhere else.

Helpful?
M
Michelle
Verified booking
Standard Room
Stayed in Feb 22, 2025

"Simply the best"

10.0

Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend.

Helpful?
J
jan
Verified booking
partner
Standard Room
Stayed in Feb 1, 2025

"Exceptional"

10.0

Outstanding place with really helpful people who are so polite, courteous, and willing to go way beyond the ordinary to make your stay worthwhile.

Helpful?
A
Amarjeet
Verified booking
family
Standard Room
Stayed in Jan 12, 2025

"Exceptional"

10.0

Location of property is very idyllic, staff very friendly & helpful x

Helpful?
B
Baburao
Verified booking
Standard Room
Stayed in Nov 2, 2024

"It is in nice location"

8.0

It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly

Helpful?
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