Suites Blue Hotel

SCAM HOTEL ALERT This hotel is a scam. It previous operated under the name of Arise Suites Fira. Under that name, there were numerous reviews online to detail the tactics they used to scam people. In 2025, they changed to a new name, Blue Arise Fira, and it was available to book under major websites such as Expedia and Booking.com. We booked ours through one of the websites during spring 2025. As we got closer to our holiday, red flags begin to appear as this hotel is a scam and fake operation. No one ever answered the phone, no emails were replied to. We began to pressure our booking agent to investigate while also conducting our very own research. The amounts of errors we find were overwhelming. Their emails on their website contain typos; almost all of the photos taken were old stock photos; they used an email that does not associate with them for communicating with other booking websites. The email they used were found under the managing company called Aegean Key, which does not list Blue Arise Fira under their management. Because of how hard we pressed, they eventually picked up the phone and answered one of our emails. They ignored our request to do a live WhatsApp video to verify their authenticity, and honestly provided no evidence that their hotel was actually real. With less than 72 hours to go, this hotel announced their "closure", and our booking was cancelled. We highly suspect that Aegean Key would be involved in this, as they never replied to our emails about whether they manage Blue Arise Fira. Please do a thorough research before booking, and avoid anything listed under Aegean Key as we cannot verify whether it is also a scam operated by the same people behind Blue Arise Fira.

Avoid at all costs we booked well in advance for next year without reading the reviews as it seems a good hotel won’t make that mistake again as they tried to take 500 pounds out of my account randomly 2 months after confirming we were all paid for now 3 months before we are meant to arrive they cancel us with no reason assuming this is because we got a good deal for booking in advance and would rather sell our room on for double the price don’t make our mistake and not check the reviews first.

We booked a room in November 2024 and they informed us in May 2025 that it's no longer available and that we would have to be transfered to another hotel. From other people's reviews, I realized the they wanted to transfer us to another hotel that is way worse (and definitely not worth the money). In the end, I requested refund.

This is a SCAM. I booked there and after few days they changed the hotel description to a place 500meter away from the original hotel. A total scam. They also try to charge you multiple times with you credit card. Stay away from this B-suites or Blue suites. Now they have a new name: Arise suites fira

Hot tub should be available all year more laundry info and kitchen should be open if hotel is

Do NoT BOOK here...The owner does not meet you, does not care you have teavelled very far to come to Greece. They will not be helpful for you. There are many good hotels that care about the customer, they will be there to greet you and help you. This place is terrible..read the reviews.

TOTAL SCAM..do not stay here!!! The owner will accept your booking to get prepaid..then they say you must contact them 72 hours ahead..but they turn the phone off..that way you can't confirm and they don't either..so you can't cancel and you don't know if you have a room confirmation. The owner isn't there ..she lives in Russia and has a cleaning girl wait at the hotel ..only to say there is no room.. Stay away from this SCAM

Its very nice place, perfect and very clean

The rooms are dates, bathroom had moldy shower curtain. At best a two star hotel.

*Scam Alert* What a horrible experience we had. We arrived on 05/11/24 and we were told there was a wedding at the place so we need to move to another place that is about 500 meters away from Blue Suites. We were told to pull our big suitcases and walk. After expressing dissatisfaction we were taken by a filthy car to the place. The manager was so rude and told us we need to call e-dreams and ask for our money back when we started complaining. The place we were moved to was a small room with 1 small window, no warm water, a broken shower curtain rail. We were told we would be picked up the following day at 10h00 am. We were not picked up the following day and no communication was made. Around 14h00 we went to Blue Suites and the lady at the reception told us to wait for the following day. We booked ourselves another accommodation and left immediately. What a horrible experience