Wentworth House Hotel

Very helpful staff. As the hotel wasn't very full at this time of year I was upgraded to a nicer room. Less stairs and the en suite was en suite and not across the corridor involving 2 keys. At busy times the car park gets a bit crowded but fine this time.

When we arrived at the hotel the room we were given was a freezing cold room in the basement that smelled of mould. The wall radiator did not work and the only heater was a small electric heater. The Manager could not offer us any alternate room, or options to improve the situation. With my partner having a health condition we were forced to walk out and pay for alternate accomodation

Will next time read other reviews 1st. the place need a total refurbishment. Our 1st room we stayed in the rooms had cobwebs everywhere. They only clean-up to 6' No higher, window didn't shut so we could hear the noise from outside so only got 2 hrs sleep as well as the 4-poster bed was held together with corner brackets & not glued at all so moved & creaked every time we moved. The bathroom door lock fitted wrong way up. We complained & got moved the 2nd room was half the size & the only way we could get to the wardrobe was by putting 1 of the chairs on the other to make room. the 4 posters have not been cleaned on the tops for years the window lock was broken so didn't feel safe to leave laptop in the room as on ground floor covered in think dust the shower curtain was yellow in colour at the bottom & stain around the tiles & didn't have a shower as felt dirty to use. be careful if you book the breakfast as it's a set meal & only between 8am & 9 15 am so can't have a lay in no matter what.

This place has potential, however the rooms are sub par. Water in sink was cold. Bathroom big, but shower water temp very touchy. My husband had nothing but cold water last morning there. The establishment is "tired" looking. So much could be done!

Nice room in good location, staff where friendly and welcoming general decor could be updated

Decent stay.

Very nice room. A few black marks in the shower. Rooms not serviced over the weekend.

Only booked this hotel as we had a hotels.com voucher and there wasn’t much else available at what we thought was a reasonable price. I also stupidly did not read any reviews before l booked it .Staff pleasant enough but very old hotel in need of major refurbishment .l also felt it was dirty esp the shower which needed a good clean . I would not stay here again or recommend it .

Although the hotel is a little bit tired and the pool never seems to be functional the staff are very helpful and pleasant. It is in an ideal position in Bath for me as it is near Bear Flat. The Bear Inn is more expensive and not bookable through hotels.com If it were I might try there but suspect it might be noisy with the bar downstairs

The location is good but the hotel and grounds are tired and uncared for