Le Palais Rhoul and Spa

Everything Great

Opening in the bathroom you can see into the bathroom

Super nice venue, great staff, very charming hotel

Very nice tennis court but no proper tennis balls

Very nice decoration. Excellent breakfast and very good dinner. Very friendly and professional staff.

Poor wifi connection. Dinning area to cold. Not enough lights in the room. Room too noisy (nearby fitness room).

The calm and serene atmosphere with the grand columns and the swimming pool

There’s no water or coffee or tea available in the rooms. We were left a PLASTIC 33cl water bottle on the day of arrival and that’s all. We did have a basket of fruits (apple and orange). The towels stink of bleach and there’s a bizarre odour on the bed linen. The bathtub has the painting coming off and you’d see pieces of paint floating around while taking a bath… refilled tiny bottles of shampoo and gel that are just enough for one shower , maybe two. Our suite was next to the staff room,so if you wanted to take a nap you’d hear all the coming and going, doors closing and opening, glass bottles being emptied on the trash, and so on. The fitness gym, if you want to call it that way, is as old as my grandma… why even say you have a gym if that’s what you have?? And the cherry on top… my mother’s transfer was forgotten by the receptionist… it was meant to pick her up at 6am for an early flight… guess what? 6.45 he arrived after calling multiple times. They had totally forgotten to book it ! And they dare to ask her for the money for it as she gets in the car and all I got from the reception upon check out was “oups she forgot, I’m sorry” All in all, a massive disappointment… definitely not worth the money. With the amount of offer there is in Marrakech, you can get way better in other hotels for the same or even less!

Amazing swimming pool

The garden needs investment

The breakfast was phenomenal. Everything from coffee, orange juice, fruits, fresh bread/ pastries, eggs, Moroccan pancakes and more. Peaceful, amazing rooms, cool artwork/ statues across the ground, great staff and the best fresh fixed fruit juice I have ever had. You want a relaxing weekend with your spouse, this is the place to go. I would even bring my kids too, so relaxing and amazing pool.

The location is amazing and only 15-20 drive from city center. The staff is super friendly and the service great. The receptionists are exceptional when it comes to helping out with day programs. It is a total different hotel experience than all the normal hotel chains and it feels like you arrive in a Roman Settlement.

The AC is a bit out of date (still functioning properly) and the toilet is not giving enough privacy.

Attention to details is impeccable at this place. The staff are truly the best