Marival Distinct All-Inclusive Handwritten Collection

Food and drinks were incredible.

It’s been our 7th visit. First time we felt that we’ve been somewhat economized on.Omagio restaurant turned into buffet for breakfast vs menu. For three nights we were torched with Mexican food while other choices were limited. Guys on beach always super helpful super service there. We’ll come again for sure just having a perspective of 6th past trips certain things discerned above were unexpected.

Not your typical “all inclusive” resort and far from “luxury” experience.

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Food was just okay overall. Kids playground and pool could’ve been more fun. Childcare was not as good as other resorts I’ve been to.

We booked an “ocean view suite” the room we got faced the pool and had a little glimpse of the ocean above the palm trees”. Incredibly misleading Our room had multiple issues. The door handle to the bedroom was broken, my wife locked herself in the room and couldn’t get out. Toilet did not flush, sinks were clogged. We had to get maintenance perform work for 2 hours in our room. The front concierge lady may be the rudest staff person on the resort. She has glasses with strawberry blonde hair. Regardless of what you ask she responds in a condescending tone and constantly interrupts you. She first booked us a restaurant located on an entirely different resort. Surprised, we jumped in their shuttle and got dropped there. After walking through the 2nd resort to get to this restaurant we were denied entry because I did not have closed toed shoes. I was extremely annoyed, coming all this way with a toddler and my wife. Not once were we informed of the foot ware code by concierge at booking. Same lady booked us dolphins tour. She made a mistake on the dolphins as well by double booking us then speaking to my wife aggressively about getting the “2nd white slip back” which we never received. We booked massages at the spa for 85 minutes. Instead, My wife got a 70 minute massage and I received a 65 minute massage. this ended with an apology and a partial refund. Incredibly dishonest and misleading. Checkout day they made a mistake on charges. This is not a 5 star resort!!!

Beach area is elite

The property is delightful but spoiled by a large group of teenagers from Colorado who were extremely loud and shouting at 2am every morning keeping us awake. If it wasn’t for that unruly group the vacation would have been delightful.

So the reason why we came here was because of all the great reviews. I would have to say that the resort is clean. The staff is friendly, but the food is extremely subpar. No matter what restaurant we tried, the food, always disappointed us. The room is spacious however the amenities are also subpar. The shower in the master bedroom, barely had any pressure and was lukewarm at best, I filed the complaint with the front desk and nothing was ever done. We went to the convenience store at the resort to buy some suntan lotion and didn’t check the price, that is our fault, but realized when we got the credit card ping they charge us $40 for a can of suntan lotion, which is outrageous. I think we will try a different different place next time

Food drinks and service were great. We had a fantastic time. Our only miss was that there isn’t a coffee shop on the property!