Pullman Adelaide

The city views were spectacular. The bed is extremely comfortable, and the pillows!

There no nothing i can comment here.

Location. Room size was good

Old furniture, old AC Lights not working Gloomy and dim

Going home

We made a booking to stay for 1 night as a treat for my birthday. After arranging an early check in, I contacted the hotel on 2 seperate occasions to ensure this was all arranged, explaining we had plans and required access to the room. I was reassured on both occasions this was all arranged. Arrived at the hotel just after 10 to be told there was no room ready and no record of my request. I showed evidence of the discussions with the hotel. It’s noted the person who checked us in really did his best to try and rectify this situation and was polite and apologetic. Waited an hour for a room to be cleaned. Went to the room, it was set up for 2 people (there was 3 of us) and the room smelt like I can only describe that someone has smeared excrement in every part of the room and bathroom. It was nauseating and eye watering. We called reception and maintenance arrived and it was clear they knew there was an issue with this room and went direct to source. He finished by saying no one can stay in the room and we’d have to be moved. Eventually we got to another room at midday and once again, only set up for 2 people. Called reception and asked for more towels, robes etc. By now we’d had to cancel my birthday lunch reservation at a nearby restaurant, so we ordered room service, which arrived cold, not as the menu specified, with set of 1 cutlery for 3 people, no napkins and 2 sauce for 3 meals. 45 mins later we’re still waiting for the towels / robes so we can go for a swim. Call reception again and they finally arrive. Went for a swim, pool was nice, although they forgot to put the ceiling above the pool (open pipe work etc), jacuzzi had tiles missing making it sharp and when sitting in the jacuzzi there was a dangerous open air suction, perfectly positioned to bruise my lower left leg. The sauna / steam room takes around a hour to heat up (not kept on so you have to switch it on and wait for them to heat up).