Extended Stay America Suites - Houston - Kingwood

The room smelled terrible. As a cat owner I recognized the smell of ammonia that you get from a cat litter box that has not been cleaned for a long time

Roach infestation. Still crawling even after spraying raid. Will not stay again. The hotel looks nice, but they need to invest in an exterminator.

Very nice stay! The male desk clerk was very nice and helpful. Very safe location near restaurants, stores etc

Good

It was ok. Room cleaning was supposed to happen day 7, someone finally showed up on day 8. During the snowstorm and was working from home that day....no housekeeper spoke English was finally able to get towels changed out with google translate. Put king size beds in some of the rooms, queen is small and uncomfortable. This motel is not set up for long term, no dishes, pots, pans, coffee pot, ect are in the rooms , although the website says they are furnished. Our refrigerator had to be changed out so we ended up with no ice maker.

First room had several roaches. We went to another room and didn’t have any bugs

Great place. Very pet friendly! I appreciate it!