Baymont by Wyndham Omaha SW

The only thing i didnt like was breakfast. But people where very nice

Easy freeway access, helpful front desk staff

Breakfast was good. They need to add an exhaust fan to the bathroom

There is no elevator, they moved us to a different room on the first floor and the keycard wouldn't open the door. They guy at the desk said it was just me not doing it right and he would show me how to open it and when it wouldnt work for him he finally gave us a different room. Our fridge seemed to work so we put our food in there but when we woke up in the morning it was off and we could never get it to come on. We were told its the plug, sometimes it does that. Also the a/c in the middle of the night just stopped running amd it was blazing hot inside. Thry fixed this issue by turning it to 58 degrees and said it should work fine now, see it turned on.

I was very upset there was no pool and it said there was on the internet!!

Good but worker there tried to charge me $150 for incidentals when the deposit is only $100. She told me that's what she changed , but in the end my deposit was $100.

The staff was so friendly and helpful. And I would like to thank them for all that they have done for us.

The check in manager, Helen, was very slow and surly to check us in. Our room was not completely made up. The pillows were piled on the couch not on the bed. The towels were not hung next to the sink, instead piled in the bathroom. The bed spread was soiled and had cigarette burn holes. There was no carpet, the window was opaque from outside dirt. The A/C had not been turned on so the room was warm and musty when we entered. The outlet plug was so worn that my phone charger would not stay plugged in. The chrome legs of the luggage were covered with rust. lt was an overall unpleasant experience especially because no effort was made by the manger to resolve any of our complaints instead they were met with rude responses. I asked to be moved to another room but was told by the manager, in a churlish manner, that we weren’t getting one even though rooms were available. We do not plan to ever stay in another Wyndham hotel again.

A great deal for your money. Room was clean and everything was in order. No unpleasant surprises or incidences (which can happen often in hotels at this price). Breakfast was basic but indeed free. As a solo traveler passing through Omaha quickly it was perfect, and the price was definitely right.

Loved the hot tub in my room